Berhonda Hello! World

Protected families and individuals financially by providing remote Zoom presentation meetings to sell Whole Life Insurance and Term Life Insurance to Union Members and Individual Clients. Provided life insurance quotes and processed life insurance applications on EAPP Software.

Provided new business, underwriting assistance, and policy services for life insurance products, interacting with policyholders, agents, and third-party administrators. Handled problem escalation, processed new policies and changes, and researched customer inquiries.

Processed incoming and outbound calls to assist agents, storefronts, agencies, and customers with personal and commercial lines, policy servicing, and billing inquiries. Quoted and wrote policies for auto and property, and processed change requests and payments.

Processed Apex updates, changes, and corrections, handling incoming calls from customers, vendors, and companies. Managed customer walk-ins, billing inquiries, payments, and processed certificates of insurance for commercial insureds.

Processed Apex updates, changes, and corrections, handling incoming calls and customer walk-ins for billing inquiries and payments. Quoted and wrote life insurance policies, and managed claims follow-up calls and customer faxes/emails.

Completed an Associate in Applied Arts Degree at Miss Wade's Fashion Merchandising College. The curriculum focused on fashion merchandising principles and practices.