Jacy Davidson
@jacydavidson
I am an aspiring licensed life and health insurance agent with strong customer service.
What I'm looking for
I am an insurance professional currently pursuing Illinois life and health licensing and will begin courses soon. I bring three years of insurance experience and a strong customer-service focus.
As an Insurance Agent, I work from home handling member care, claims, and call-center interactions using Microsoft Word and remote-work tools. I have a track record of supporting members and resolving issues with empathy and efficiency. I prefer remote roles and thrive in fast-paced, service-oriented environments.
Earlier, I trained and worked as a CNA in two nursing homes and served as a crew member at Pet Supplies Plus, which sharpened my caregiving and retail customer-service skills. I am eager to complete licensing, continue learning, and contribute to a team focused on member support and claims work.
Experience
Work history, roles, and key accomplishments
Insurance Agent
Blue Cross Blue Shield of Illinois
Mar 2022 - Present (3 years 5 months)
Provide remote insurance support and claims assistance for Blue Cross Blue Shield of Illinois, applying 3 years of insurance experience to resolve member inquiries and improve satisfaction.
Crew Member
Pet Supplies Plus
Jul 2021 - Feb 2022 (7 months)
Performed customer service and retail duties at Pet Supplies Plus, supporting inventory, merchandising, and checkout operations across a 7-month tenure.
Education
Degrees, certifications, and relevant coursework
Lincoln Land Community College
High School Equivalency (GED), GED / High School Equivalency
2018 -
Completed GED preparation coursework at Lincoln Land Community College in Jacksonville, IL from August to October 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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