Michaela Greathouse
@michaelagreathouse
Dedicated insurance professional with strong organizational and problem-solving skills.
What I'm looking for
I am a dedicated and well-organized individual with a passion for providing excellent customer service in the insurance industry. With experience in handling service calls and managing customer policies, I have developed strong problem-solving skills that allow me to meet monthly premium goals effectively. My background includes working as an Agent at American Family Insurance, where I successfully engaged with potential customers and updated existing policies.
In my role as a Service Advisor at Vandevere Chevy, I honed my multitasking abilities by managing incoming and outgoing calls to schedule service appointments. My commitment to professionalism and teamwork has consistently contributed to positive customer experiences. I hold a Property & Casualty Insurance License, along with certifications in cosmetology and STNA, showcasing my diverse skill set and adaptability in various roles.
Experience
Work history, roles, and key accomplishments
Service Representative
The Agent Insurance Services
Feb 2024 - Present (1 year 5 months)
Serviced incoming calls, endorsed customer policies, and successfully upsold coverages and other lines of business. Met monthly premium goals consistently.
Agent
American Family Insurance
Oct 2022 - Present (2 years 9 months)
Managed inbound and outbound calls to acquire new customers and updated existing insurance policies. Processed premium payments efficiently.
Service Advisor
Vandevere Chevy
Jan 2022 - Present (3 years 6 months)
Handled incoming phone calls to schedule service appointments and made outbound calls for appointment reminders. Ensured smooth scheduling operations for the service department.
Education
Degrees, certifications, and relevant coursework
R. G. Drage Career Technical Center
Vocational Training, Career Technical Education
2016 - 2018
Attended a career technical center to gain specialized skills and practical experience. Focused on developing professional competencies relevant to future career paths.
Minerva High School
High School Diploma, General Studies
2014 - 2018
Completed high school education, gaining foundational knowledge and skills. Participated in various academic and extracurricular activities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Michaela?
You can contact Michaela and 90k+ other talented remote workers on Himalayas.
Message MichaelaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
