Open to opportunities

Ben VG

@benvg

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Detail-oriented administrative assistant with strong organizational skills.

United States

Message

What I'm looking for

I am looking for a role that values organization and teamwork, offering opportunities for growth.

I am an experienced Administrative Assistant with a proven track record of managing sensitive scheduling and documentation for a team of 13 physicians at the Springfield Neurological Institute. My role involved overseeing accounts payable and receivable using QuickBooks and Sage, which helped streamline operations and improve efficiency. I take pride in my ability to assist with audits and ensure compliance with HIPAA regulations, demonstrating my commitment to maintaining the highest standards in administrative support.

In addition to my administrative expertise, I have a background as a Behavioral Health Technician, where I documented care plans and supported crisis intervention. My education includes an Associate of Applied Science in Business & Marketing from Ozarks Technical Community College, and I am currently pursuing a Bachelor of Arts in Psychology at Missouri State University. I am also a Certified Scrum Master and an Agile Certified Professional, which reflects my dedication to continuous learning and professional development.

Experience

Work history, roles, and key accomplishments

Current

Rideshare Driver

Current

Uber & Lyft

Aug 2024 - Present (1 year)

Managed daily transportation logistics and client interactions, consistently delivering 5-star service. Handled customer disputes professionally and efficiently balanced multiple schedules and routes.

Transportation & Logistics Customer Service Time Management Communication Dispute Resolution

Administrative Assistant

Springfield BENJAMIN J VAN GORP Neurological Institute

Feb 2018 - Aug 2024 (6 years 6 months)

Managed sensitive scheduling and documents for 13 physicians. Oversaw accounts payable and receivable using QuickBooks and Sage, assisting with audits and streamlining operations.

Quickbooks Microsoft Office Scheduling Document Management Administrative Support

Behavioral Health Technician

Arc of the Ozarks

Aug 2016 - Jan 2020 (3 years 5 months)

Documented care plans and supported crisis intervention while maintaining HIPAA compliance. Collaborated effectively with multidisciplinary teams to ensure comprehensive patient care.

HIPAA)Crisis Intervention Documentation Behavioral Health Team Collaboration

Education

Degrees, certifications, and relevant coursework

Missouri State University

Bachelor of Arts, Psychology

Currently pursuing a Bachelor of Arts degree in Psychology. This program focuses on understanding human behavior and mental processes.

Ozarks Technical Community College

Associate of Applied Science, Business & Marketing

2018 - 2021

Completed an Associate of Applied Science degree in Business & Marketing. This program provided a strong foundation in business principles and marketing strategies.