Open to opportunities

Veronica Bullard

@veronicabullard

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Experienced administrative professional with a focus on operational efficiency.

United States

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What I'm looking for

I am looking for a role that values operational efficiency and offers opportunities for professional growth.

With over two decades of experience in administrative roles, I have honed my skills in managing office operations and providing exceptional support to teams. My journey began as an Office Assistant at the University of Michigan, where I developed a strong foundation in clerical tasks, including managing multi-line phone systems and scheduling meetings.

Throughout my career, I have taken on various roles, including Receptionist at Esperion Therapeutics and most recently as a Behavior Technician. In these positions, I have demonstrated my ability to implement individualized treatment plans and manage data effectively. My proficiency in Microsoft Office and data entry has allowed me to contribute significantly to the organizations I have worked with, ensuring smooth operations and effective communication.

Experience

Work history, roles, and key accomplishments

Behavior Technician

Team PBS

Mar 2024 - Present (1 year 3 months)

Implemented individualized treatment plans for skill acquisition and behavior reduction using Applied Behavior Analysis principles. Collected data on client programs and assisted Board Certified Behavior Analysts with clinical assessments.

Applied Behavioral Analysis Data Collection Treatment Plans Clinical Assessment Behavior Reduction

Behavior Technician

Chitter Chatter, P.C.

Jan 2024 - Present (1 year 5 months)

Implemented individualized treatment plans focused on skill acquisition and behavior reduction using Applied Behavior Analysis. Responsible for collecting data on client programs and aiding supervisors with clinical assessments.

Applied Behavioral Analysis Data Collection Treatment Plans Clinical Assessment

Delivery Driver

DoorDash

Feb 2020 - Present (5 years 4 months)

Independently received, picked up, shopped for, and delivered customer orders through a mobile application. Managed timely and accurate delivery services, ensuring customer satisfaction.

Mobile Application Customer Service order fulfillment Time Management Logistics Independent work

Receptionist

Esperion Therapeutics

May 2000 - Present (25 years 1 month)

Greeted and checked in visitors, managing a multi-line phone system to direct calls and take messages. Handled mail distribution and performed various clerical tasks, including typing documents and updating spreadsheets.

Multi Line Phone Systems Microsoft Word Microsoft Excel Data Entry Scheduling Mail Distribution Clerical

Office Assistant

University of Michigan

Jan 1999 - Present (26 years 5 months)

Assisted the office manager, greeting visitors and managing a multi-line phone system for incoming calls and messages. Performed administrative duties such as typing documents, updating spreadsheets, and scheduling meetings.

Multi Line Phone Systems Microsoft Word Microsoft Excel Data Entry Scheduling Mail Distribution Clerical Support

Associate Operations

Conway Now

Jan 1998 - Present (27 years 5 months)

Performed call center duties, answering incoming calls from businesses to arrange truck orders and determine appropriate truck sizes. Coordinated with personal business owners (PBOs) for order fulfillment and managed fuel card loading for truck operations.

Call Center Operations Customer Service Order Processing Logistics Coordination Data Entry Communication

Education

Degrees, certifications, and relevant coursework

Kaplan University

Healthcare Administration, Business Administration

Studied Business Administration with a focus on Healthcare Administration. Gained knowledge in managing healthcare operations and administrative tasks.