Lisa Gerrish-Singh

Reviewed forty medical file storage boxes daily, applied retention criteria, and re-boxed files needing further storage; remaining files were retained and organized. Provided administrative backup for HIM, logging ROI requests, QA forms, and charts, and elevating the backlog.

Facilitated daily client tasks and directives, per Plan of Care (POC), aiding clients with ambulation, mobility, and daily living activities. Collaborated with clients on POC daily, ensuring a clean, safe, and orderly environment.

Executed donor screening processes adhering to SOP while verifying 8-10 donor screenings per shift. Ensured daily, accurate recording of donor data via the electronic information management system.

Assisted the owner and other staff daily with a broad range of high-level administrative support. Utilized computer systems to process customer data, AR, AP, and product sales.

Provided a broad range of high-level administrative support functions to administrative managers and staff. Utilized scheduling programs and other computer programs to process client flow.

Functioned as the first point of contact for staff and residents, providing the facility Director with high-level administrative support. Registered monthly resident funds using Hi-Tech and completed daily processing of AP and AR.

Reviewed client demographics and insurance information, entering changes in the EMR system. Collected and prepared laboratory specimens, including observed urine collection.

Performed a variety of administrative tasks and responsibilities for the CEO and other staff, including daily scanning of documents and essential office material. Processed daily AR, AP, and payroll transactions using QuickBooks software.

Performed daily administrative tasks as directed by the office manager, including scheduling service appointments for technicians and updating the service calendar. Dispatched technicians to service appointments and emergency calls.

Greeted clients, staff, visitors, and vendors at the reception window, validating for security purposes entry to the secure section of the office. Reviewed and ensured all prescriptions signed by the prescribing physician were logged and delivered.

Provided various administrative office duties, including submitting transportation slips documenting client transport and processing AR, AP, and Payroll transactions using QuickBooks. Dispatched transportation drivers utilizing computer-based programs and cell service.

Provided daily administrative office tasks and duties assigned by the CEO or sales staff. Managed daily Accounts Payable utilizing QuickBooks software and assisted in the bid and estimate processes.

Pursued a Bachelor of Arts in Mental Health, focusing on various aspects of mental health and related studies. Completed coursework and academic requirements for the degree.

Completed an Associate of Applied Science in Career Studies, gaining foundational knowledge and skills relevant to various career paths. The program provided a broad understanding of professional practices.