benjamin KasasaBK
Open to opportunities

benjamin Kasasa

@benjaminkasasa

Client relations officer passionate about digital transformation and service quality.

Zimbabwe
Message

What I'm looking for

I seek a role that fosters teamwork and allows me to drive digital transformation initiatives while enhancing service quality.

I am a dedicated professional with a bachelor's degree in Information Technology from Makerere University. My experience spans across various sectors including Health, Banking, and Education, where I have honed my skills in client relations, digital learning, and relationship management. I am passionate about driving work culture transformations and enhancing service quality, which I believe are crucial for any organization's success.

Throughout my career, I have successfully spearheaded digital transformation initiatives and cultivated valuable business partnerships. My role as a Client Relations Officer at Lancet Laboratories involved establishing and developing professional contacts, resolving client queries, and ensuring client satisfaction with our products and services. I thrive in team environments and am motivated by challenges, always striving to implement innovative ideas that lead to project success.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Makerere University logoMU

Makerere University

Bachelor of Information Technology, Information Technology

Obtained a Bachelor's degree in Information Technology. Gained foundational knowledge and skills in various aspects of IT.

MS

Mityana Modern Secondary School

U.A.C.E Certificate

Completed the Uganda Advanced Certificate of Education (U.A.C.E). This certificate signifies completion of advanced secondary education.

MS

Mityana Modern Secondary School

U.C.E Certificate

Completed the Uganda Certificate of Education (U.C.E). This certificate signifies completion of ordinary secondary education.

SN

St. Peter’s Primary School Nsambya

P.L.E Certificate

Completed the Primary Leaving Examination (P.L.E). This certificate signifies completion of primary education.

Tech stack

Software and tools used professionally

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