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Benjamin Hayford

@benjaminhayford

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Customer-focused executive leader with 17 years of global experience.

United States

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What I'm looking for

I am seeking strategic leadership opportunities in mission-driven global enterprises that value innovation and collaboration.

I am a customer-obsessed executive leader with over 17 years of global experience driving strategy execution, enterprise transformation, and asset optimization across various sectors including consulting, energy, oil and gas, and retail. My proven success in leading high-performing, cross-functional teams of 20 to over 200 individuals has allowed me to align operational performance with strategic growth in complex, matrixed organizations.

My expertise encompasses commercial operations, P&L ownership, and stakeholder collaboration across Asia, the Americas, Europe, and the Middle East. I have a strong global mindset and a focus on strategic program delivery, process improvement, and long-term value creation in mission-driven environments. At Walmart, I partnered with C-suite leaders to lead business continuity planning for 19,000 associates, significantly reducing execution timelines by 74% and developing strategic reporting systems utilized at the Board level.

Experience

Work history, roles, and key accomplishments

Senior Manager, Global Tech

Walmart

Apr 2019 - Aug 2020 (1 year 4 months)

Spearheaded enterprise Business Continuity planning for 19,000 associates in the Global Tech org, accelerating initiative delivery by 74%. Developed and implemented comprehensive project intake and triage processes for a highly confidential “Ways of Working” strategy, impacting 5,000+ associates.

Business Continuity Project Management Program Management

Manager, Sales Operations, Asia Pacific

Flowserve Corporation

Jun 2017 - May 2018 (11 months)

Managed commercial strategy and sales enablement across 18 countries, enabling $4B USD in global contracted revenue through improved analytics, systems, and market alignment. Supported Asia Pacific bookings growth of $112.8 million in 2017, driving a 20.6% year-over-year increase through improved sales operations and process efficiencies.

Commercial Strategy Sales Enablement Strategic Performance Briefings

Senior Business Analyst (Systems Admin)

Flowserve Corporation

Sep 2015 - Jun 2017 (1 year 9 months)

Directed global financial reporting and strategic planning via SAP BPC systems, enabling accurate close cycles for 660+ users. Designed a capital project tracking system for a $350M USD annual capital budget, resolving an 8.5% overrun and strengthening financial governance.

SAP BPC Financial Reporting Strategic Planning Project Tracking

Consultant

Flowserve Corporation

Aug 2014 - Sep 2015 (1 year 1 month)

Managed enterprise finance transformation through SAP BPC rollout, accelerating delivery of high-impact reports by 33%. Built strategic training frameworks to improve financial storytelling and analytical capabilities across reporting teams.

SAP BPC Finance Transformation Report Delivery

Missionary

The Church of Jesus Christ of Latter-day Saints

May 2007 - Jun 2009 (2 years 1 month)

Served as a missionary in Taichung, Taiwan, engaging in community outreach and service. Developed strong interpersonal and cross-cultural communication skills.

Community Outreach Cross Cultural Communication Public Speaking Leadership Services

Education

Degrees, certifications, and relevant coursework

Texas A&M University

Master of International Affairs, International Affairs

2012 - 2014

Grade: 3.23

Focused on China Studies, Intelligence, Defense Policy, and Military Affairs. Gained expertise in international relations and strategic analysis.

Brigham Young University

Bachelor of Arts, Asian Studies

2006 - 2013

Grade: 3.43

Majored in Asian Studies with minors in Business Management and Chinese. Developed a strong foundation in Asian cultures, business principles, and Mandarin language.