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Benard Odudo

@benardodudo1

I manage healthcare billing, insurance claims, and revenue-cycle workflows that improve reimbursement accuracy.

Kenya
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What I'm looking for

I'm looking to contribute my healthcare billing, insurance claims, and revenue-cycle experience in a role where I can improve billing accuracy, reduce claim rejections, support timely reimbursements, and maintain compliant patient records.

I'm currently supporting end-to-end patient billing at Excelligent Health Hospital, where I maintain billing records, configure EMR workflows for charge capture and claims submission, and help speed up insurance re-billing.

At Penda Health, I handle high-volume inpatient and outpatient billing inquiries, verify insurance eligibility and pre-authorizations, generate invoices, reconcile billed services, and follow up on claim rejections with insurers and finance teams.

My experience also includes health records and billing-readiness work at SHOFCO and Murang'a County Referral Hospital. I've supported documentation quality, data validation, audits, reporting, and faster retrieval of records used in claims and billing reconciliation.

Across public, NGO, and private healthcare settings, I bring over five years of experience in hospital billing, SHA claims processing, corporate billing, and revenue cycle operations. I work with Slade360, SMART PRO, LCT, HMIS platforms, and Microsoft Office while maintaining accuracy, confidentiality, and compliance.

Experience

Work history, roles, and key accomplishments

EH
Current

Health Records and Information Officer

Excelligent Health Hospital

Jan 2026 - Present (7 months)

Manage end-to-end patient billing records, ensuring accurate documentation for charge capture and SHA claims processing. Configured and optimized the EMR system to streamline charge capture and claims submission, reducing processing delays.

PL
Current

Clinical Coordinator, Billing and Insurance

Penda Health Limited

Nov 2024 - Present (1 year 9 months)

Handled high-volume patient billing inquiries and processed insurance rebilling requests, coordinating refunds and claim rejections. Verified insurance coverage and pre-authorizations to minimize denials and revenue leakage.

SC

Health Records and Information Officer

Shining Hope for Communities

Oct 2022 - May 2025 (2 years 7 months)

Maintained accurate and confidential patient records to support billing readiness and claims processing. Conducted data verification and collaborated with teams to reduce claim rejections.

MH

Health Records and Information Officer Intern

Murang'a County Referral Hospital

Feb 2020 - Sep 2021 (1 year 7 months)

Assisted with patient registration, documentation, and filing processes supporting billing workflows. Supported data collection and preparation of administrative and billing reports.

Education

Degrees, certifications, and relevant coursework

Kenya Medical Training College (KMTC) logoKK

Kenya Medical Training College (KMTC)

Diploma, Health Records and Information Technology

2017 - 2019

Diploma in Health Records and Information Technology from Kenya Medical Training College, Nairobi, Kenya, from 2017 to 2019.

Kenya Medical Training College (KMTC) logoKK

Kenya Medical Training College (KMTC)

Certificate, Health Records and Information Technology

2015 - 2017

Certificate in Health Records and Information Technology from Kenya Medical Training College, Nairobi, Kenya, from 2015 to 2017.

Tech stack

Software and tools used professionally

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