Open to opportunities

Moreen Kinyua

@moreenkinyua

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Licensed Health Records professional optimizing hospital front-office operations and medical records management.

Kenya

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What I'm looking for

I am seeking a role where I can improve health information workflows, ensure data integrity and compliance, support patient-centered care, and grow technically within a collaborative healthcare team.

I am a licensed Health Records and Information Management professional with over three years of hands-on experience in hospital front-office operations, medical records management, and insurance claims processing. I consistently apply HMIS/EMR tools and ICD-11 coding standards to ensure data accuracy and regulatory compliance.

At Bahati Hospital (Joska Branch) I managed patient intake, registrations, scheduling, financial transactions and insurance claims—streamlining admissions/discharges and improving workflow efficiency while safeguarding confidential patient records.

I seek to leverage my technical proficiency (Funsoft, Ilara Health, Comodo Ice Dragon, Microsoft Word/Excel, Google Workspace) and client-centered approach to drive operational improvements, enhance data integrity, and support high-quality patient care in a progressive healthcare organization.

Experience

Work history, roles, and key accomplishments

Front Office Representative

Bahati Hospital Joska Branch

Apr 2024 - Jun 2025 (1 year 2 months)

Managed patient intake, registrations, scheduling, and daily financial reconciliations while ensuring data accuracy and compliance with healthcare protocols; processed inpatient and outpatient insurance claims to facilitate timely reimbursements.

Patient Registration Insurance Claims Processing HMIS EMR (Funsoft)Financial Reconciliations Medical Records Management

Health Records Intern

Mama Lucy Kibaki Hospital

Jun 2022 - Aug 2022 (2 months)

Conducted accurate patient registration and HMIS data entry, applied ICD-11 coding standards, and compiled daily CCC clinic reports to support clinic operations and reporting compliance.

Patient Registration Clinic Reporting Vital Events Documentation MOH Protocols Health Information Systems

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Health Records and Information Management

2020 - 2024

Grade: First Class Honours

Completed a Bachelor of Science in Health Records and Information Management with First Class Honours, focusing on medical records management, health information systems, and healthcare data compliance.