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Bello Hamidat

@bellohamidat

Customer Support Representative who handled calls and guided prospects through registration at Vision Business Hub.

Nigeria
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What I'm looking for

I’m looking for remote customer support opportunities, and I’m available for day or night shifts. I’m comfortable supporting customers by phone and messaging, and willing to learn CRM software, ticketing systems, and other customer support platforms.

At Vision Business Hub, I handled inbound and outbound calls, responded to enquiries, and followed up with prospects by phone and WhatsApp. I guided interested prospects through registration and explained each step.

I listened to customer concerns, addressed objections, and provided clear information to support informed decisions. When conversations became challenging, I confirmed concerns and explained possible solutions.

At AYOX Fashion Store, I welcomed customers, answered questions about available outfits, and recommended clothing based on their preferences and occasions. I supported purchasing decisions with product information and attentive service.

I use WhatsApp Business for customer communication and follow-up, and Microsoft Excel for spreadsheet management and payroll support. I’m open to remote opportunities and available for day or night shifts.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

FI

Federal School of Statistics, Ibadan

National Diploma, Computer Science

2022 - 2024

Pursued a National Diploma in Computer Science, gaining foundational knowledge in computing and statistics.

Tech stack

Software and tools used professionally

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