Looking for a job

Bella TSENG

@bellatseng

I’m a multilingual professional with experience in international sales, client communication, remote work, and cross-cultural collaboration.

Taiwan

Message

What I'm looking for

I’m looking for a remote role where I can work closely with clients, solve problems, and build long-term relationships. I’m especially interested in Customer Success, Client Success, Onboarding, and Account Management roles in international companies.

I’m a multilingual professional with experience in international sales, online teaching, client communication, and remote work. I’m a native Mandarin speaker, fluent in English, with French at B2 level and JLPT N2 Japanese, with stronger reading and listening skills than speaking.

My background includes supporting overseas clients, coordinating across teams, teaching learners with different needs, and building long-term relationships. These experiences have strengthened my communication, problem-solving, adaptability, and ability to explain information clearly and work independently.

I’m now looking to bring these strengths into Customer Success, Client Success, Onboarding, Account Management, or other customer-facing roles in an international company.

Experience

Work history, roles, and key accomplishments

Current

Online Tutor

Current

AmazingTalker, Inc.

Nov 2022 - Nov 2026 (4 years)

• Managed an online tutoring service independently, from student recruitment and marketing to scheduling and ongoing client communication.
• Built long-term relationships by understanding individual needs, following up regularly, and adjusting services accordingly.
• Created customized materials and managed day-to-day remote operations independently.

Client Communication Relationship Building Needs Assessment Progress Track Problem Solving Adaptability Time Management

Children's English Teacher

DBG Language Educational Institute

May 2020 - Oct 2022 (2 years 5 months)

• Taught English to young learners with different learning needs and adjusted lessons accordingly.
• Communicated regularly with parents and followed up on student progress.
• Collaborated with foreign teachers to coordinate lessons, classroom activities, and student support.
• Coached students for presentations and performances, strengthening communication, teamwork, and adaptability.

client support Relationship Building Proactive Customer Communications Conflict Resolution Remote Communication Abilities Multitasking Adaptability Needs Assessment Presentation Skills

Guest Experience Staff in Ski Resort

Gala ski resort

Dec 2018 - Mar 2019 (3 months)

• Guided international guests through a traditional Japanese snowshoe experience.
• Provided clear instructions, answered questions, and supported guests throughout the activity.
• Ensured a safe and positive guest experience while responding to individual needs.
• Used cross-cultural communication skills to engage with visitors from different backgrounds.

Overseas Sales Assistant

President Translation Service Group International

Aug 2017 - Oct 2018 (1 year 2 months)

• Managed communication with overseas clients from quotation through delivery.
• Prepared quotations, discussed pricing, and followed up on order and delivery status.
• Coordinated timelines, costs, and client requirements with internal teams to keep projects on track.
• Monitored unpaid invoices and followed up on payment-related matters.