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Max PizziniMP
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Max Pizzini

@maxpizzini

Bilingual editor & client-facing professional based in Taiwan. 14+ years in academic editing, ESL instruction, and remote customer support.

Taiwan
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What I'm looking for

I'm seeking a remote, full-time role in customer success, instructional design, technical writing, or editorial work. I value clear processes, meaningful client or learner impact, and async-friendly collaboration across time zones. Based in Taiwan, I'm open to US or global companies with distributed teams, and comfortable adjusting my schedule for overlap with US business hours when needed.

I'm a bilingual professional based in Taipei, Taiwan, with 14+ years of experience spanning academic editing, English instruction, and client-facing support roles.

For over six years, I worked as a manuscript editor at Edanz, providing quality-control copy editing on scientific research papers for non-native English-speaking academics preparing work for publication. This built a strong foundation in precision, consistency, and clear technical communication — skills I bring to any writing- or editing-focused role.

Alongside editing, I've spent years teaching English one-on-one through Preply, working with a diverse roster of adult learners — from IB students to nuclear materials researchers — on everything from exam prep to open-ended discussion-based lessons. This work has sharpened my ability to communicate clearly, adapt on the fly, and build rapport quickly with people from different backgrounds.

I also completed a data analysis project for Taiwan's Ministry of Culture, working with real government transaction data to surface insights on cultural spending patterns — experience that's given me a practical, detail-oriented approach to working with data alongside my editorial and instructional background.

I recently interviewed for a Client Success Manager role with a US-based staffing agency, which sharpened my interest in remote customer success and onboarding work. I'm now looking to bring my editing precision, teaching adaptability, and cross-cultural communication skills (fluent in Mandarin, B1–B2) to a remote role in customer success, instructional design, technical writing, or editorial work.

I'm reliable, detail-driven, and comfortable working async across time zones from Taiwan.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

GA

Google Data Analytics

Certificate, Data Analytics

2023 - 2024

Completed the Google Data Analytics certificate program from June 2023 to September 2024.

IT

i-to-i TEFL

TEFL Course (120 hours), Teaching English as a Foreign Language (TEFL)

2011 - 2012

Completed a 120-hour TEFL course with i-to-i from December 2011 to April 2012.

Illinois State University logoIU

Illinois State University

Bachelor of Science, Psychology

2008 - 2012

Grade: 3.7/4.0

Activities and societies: Minor: East Asian Studies; Honors Program Scholar designation.

Bachelor of Science in Psychology from Illinois State University (Normal, IL), completed from 2008 to 2012. Minored in East Asian Studies and was an Honors Program Scholar.

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