Belinda Mubaiwa

Support and maintain ERP and HRIS platforms across business functions, troubleshooting Sage X3 issues and coordinating resolutions with technical teams and vendors. Manage user access and configurations, perform system testing/UAT for enhancements, and provide end-user training while documenting processes and supporting HRIS–ERP integrations.

Provide first-line functional support across business platforms and resolve system-related issues remotely with technical teams and vendors. Conduct end-to-end/integration/UAT testing, maintain process documentation and training materials, and support process mapping and feature implementation using Asana.

Manage inventory control and stock monitoring using Sage Accounting, including goods receiving, quality inspections, stock issuing using FIFO, and inventory reconciliation. Support purchase order and procurement documentation, stock takes, and tender administration with timely bid documentation submission.

Maintain stock levels and monitor reorder requirements, coordinate supplier evaluations, and assist with RFQs and procurement processes. Raise goods received notes, manage inventory records, and support weekly/monthly budgeting activities.

Process customer transactions and balance tills while supporting stock-related activities such as stock takes and merchandising. Assist customers with payments, loyalty cards, and product handling.

Grade: Upper Second Class (2.1) (B+; GPA 2.8; 70–74%)

Completed a Bachelor of Science (Honours) in Supply Chain Management at Chinhoyi University of Technology in December 2017.