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Becca Nirenberg

@beccanirenberg

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Program manager with 13+ years in ops, scaling systems and launches with clarity and impact.

United States

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What I'm looking for

Looking for a strategic operations or program management role where I can lead cross-functional initiatives, streamline internal processes, and drive impact through clarity and execution. Ideally in a mission-driven company focused on experience, innovation, or hospitality-adjacent spaces.

I am a Strategic Program Manager with over 13 years of experience in hospitality and operations, specializing in leading complex programs that drive restaurant expansion and team enablement. My journey has been rooted in the hospitality industry, where I have developed a passion for transforming ambiguity into actionable strategies. I excel in scaling playbooks, launches, and tools that foster cross-functional success, ensuring that internal teams are empowered through clarity and data-informed structures.

Currently, I serve as a Senior Program Manager at Sweetgreen, where I lead cross-functional go-to-market strategies for menu expansion and oversee the national rollout of innovative programs. My ability to leverage market insights and operational feedback has been instrumental in enhancing customer experiences and positioning the organization for significant growth. I am committed to optimizing workflows and improving operational performance, as evidenced by my success in reducing pre-opening costs and enhancing team readiness.

With certifications in Google Project Management and Data Analytics, I continuously seek to enhance my skills and knowledge in the field. I am passionate about driving results through effective stakeholder alignment and data-driven decision-making, and I look forward to contributing my expertise to a dynamic organization that values innovation and collaboration.

Experience

Work history, roles, and key accomplishments

Senior Program Manager, Operations Services

Sweetgreen

Jan 2024 - Present (1 year 5 months)

Led cross-functional GTM strategy for menu expansion, leveraging testing, market insights, and ops feedback to drive successful launches and enhance customer experience. Owned national expansion of Infinite Kitchen robotics program, scaling from 2 to 10 stores in one year and positioning the organization for 3x growth in 2025. Directed launch readiness for 40+ new restaurants annually, improving c

GTM Execution Strategic Launch Workflow Optimization Data Driven Decision Making Smartsheet Salesforce

Program Manager, Ops Services

Sweetgreen

Jan 2022 - Present (3 years 5 months)

Oversaw a program to open 25–30 restaurants annually, managing a team of 3 direct reports and 15+ stakeholders. Cut pre-opening costs by 30% YoY while improving post-launch operational performance through enhanced team enablement and resource planning. Developed and scaled national onboarding processes, improving field team consistency and readiness.

Program Management Workflow Optimization Data Driven Decision Making

Senior Project Coordinator

Sweetgreen

Jan 2022 - Present (3 years 5 months)

Managed the launch of 30 restaurants in new and existing markets, driving post-mortem analysis and experience-informed improvements. Served as the primary liaison between central operations and in-store teams to ensure operator feedback informed systems and tools.

Project Management Workflow Optimization Internal Communications

Project Coordinator

Sweetgreen

Jan 2021 - Present (4 years 5 months)

Standardized national NRO playbooks and SOPs, which increased team efficiency and reduced ramp-up time. Project managed the launch pipeline across 6 markets in 8 months.

Project Management Workflow Optimization SOP Development

Executive Assistant, Ops & Exec Team

1933 Group

Jan 2018 - Present (7 years 5 months)

Supported multi-unit operations across 10 F&B concepts, managing vendor onboarding, training programs, and the rollout of POS platforms (Toast, Resy). Played an integral role in the rollout of third-party delivery systems (DoorDash, UberEats, Grubhub), improving speed and service consistency.

Support Operations Vendor Management Training Resy)

Lead/Event Server

Beverly Hills Hotel

Jan 2014 - Present (11 years 5 months)

Delivered high-touch service in fast-paced, high-volume environments, ensuring exceptional guest experiences. Mentored new hires, contributing to team development and consistent service delivery.

Customer Service Event Service Mentoring Team Collaboration Fast Paced Environment Hospitality Event Services

General Manager & Event Coordinator

Cava Restaurant & Bar

Jan 2013 - Present (12 years 5 months)

Increased event bookings by 30% through effective coordination and client engagement. Hired, trained, and led 25–30 Front of House staff, ensuring high service standards and operational efficiency.

Event Coordination General Management Staff Training Team Leadership Customer Service