Looking for a job

Beautiful Mind

@beautifulmind1

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I improve operations, client relationships, sales pipelines, and service delivery.

India

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What I'm looking for

I'm looking for a role where I can improve operations, build client and partner relationships, manage sales processes, resolve service issues, and contribute through team coordination, training, and process improvement.

I've managed operations, sales cycles, client relationships, and service delivery across hospitality, technology, education, and corporate services.

At Sketo Infotech, I managed sales forecasts, pipelines, CRM platforms, partnerships, and operational issue resolution. I also supported executive operations, scheduling, documentation, communications, and business coordination.

I've led front-office and property operations at Relomi Corporate Services, including staff supervision, corporate contract negotiation, guest grievance resolution, SOP improvements, billing coordination, and service-quality monitoring. I also bring writing, research, editing, training, and content-development experience.

Experience

Work history, roles, and key accomplishments

Current

Freelance Writer & Project Support

Current

Independent / Freelance

Apr 2025 - Present (1 year 5 months)

Support a professional writer on content, research, editing and writing projects. Conduct research and develop structured content based on project requirements.

Content Writing Research Editing Proofreading Project Management

Duty Manager

Relomi Corporate Services LLP

Jan 2025 - Mar 2025 (2 months)

Managed day-to-day front office and property operations to ensure smooth service delivery. Supervised staff scheduling, guest services, and handled grievances and corporate contracts.

Operations Management Staff Supervision Guest Relations Complaint Resolution SOP Development Corporate Negotiations Billing Reporting

Assistant Operations Manager

Sketo Infotech OPC

Sep 2023 - Oct 2024 (1 year 1 month)

Supported daily business operations and managed sales forecasts, reports, and pipeline activities. Managed CRM platforms and supported recruitment and strategic partnerships.

Operations Management Sales Management CRM HubSpot Slack Asana Strategic Partnerships Recruitment

Executive Assistant – Operations

Sketo Infotech OPC

Sep 2021 - Sep 2023 (2 years)

Managed scheduling and operational coordination for the company executive. Coordinated meetings, documentation, logistics, and travel arrangements.

Executive Support Scheduling Coordination Travel Management Documentation

Executive Assistant

Sketo Infotech OPC

Mar 2021 - Sep 2021 (6 months)

Managed executive communications, calls, and correspondence. Scheduled appointments, coordinated meetings, and prepared documentation.

Executive Support Communication Skills Scheduling Research Travel Arrangements

English Language Consultant

Regal College of Technology and Hotel Management

Jul 2018 - Mar 2021 (2 years 8 months)

Designed lesson plans and training material according to curriculum requirements. Conducted English language, communication, and reading sessions.

Curriculum Design English language teaching Communications Training Mentorship Student Assessment

Front Office Executive

Asolution Pharmaceuticals Pvt. Ltd.

Jul 2015 - Jun 2016 (11 months)

Managed reception and front office operations. Handled customer interactions, resolved complaints, and supported administrative activities.

Front Office Customer Service Complaint Resolution Administration

Front Office Executive

Ritu Hyundai Dealership

Jun 2012 - Mar 2013 (9 months)

Managed showroom reception and customer interactions. Identified customer requirements and directed them to relevant departments.

Customer Service Reception Data Entry Reporting Administration

F&B Order Taker

Spaghetti Kitchen & Copper Chimney

Mar 2011 - Jun 2012 (1 year 3 months)

Managed customer orders and entered orders accurately into the system. Provided product information and handled customer queries.

Order Management Customer Service Upselling Payment Handling Health and Safety

Sales Officer

Hotel Godwin

Sep 2010 - Mar 2011 (6 months)

Identified new contacts and developed sales leads. Converted enquiries into confirmed business and generated repeat business through customer relationship management.

Sales Lead Generation Customer Relationship Management Negotiation Quotations