Utthra Shree
@utthrashree
I coordinate operations, client service, administration, sales, and digital marketing across fast-paced customer-facing businesses.
IndiaWhat I'm looking for
I currently manage day-to-day client requirements, office administration, escalations, attendance, inventory, material coordination, and quotations at AFS Renovate.
Previously, I supported customer bookings and end-to-end service delivery at Jade Hospitainment, resolving escalations and helping convert customer requirements into bookings.
At Regalix, I provided customer-facing technical guidance under a structured Google process, handling technical queries and issue resolution. I also supported business development and sales at BYJU’S through prospective-customer engagement.
My experience also includes digital marketing, social media support, content writing, sales, and talent acquisition internships. I bring multilingual communication, relationship management, and ownership to customer-facing operations.
Experience
Work history, roles, and key accomplishments
Operations Executive & Admin
AFS Renovate
Jan 2025 - Present (1 year 8 months)
Manage day-to-day client requirements and coordinate timely resolution of service needs. Oversee office administration, including escalations, attendance and internal coordination.
Sales Executive
Jade Hospitainment
Jan 2023 - Dec 2024 (1 year 11 months)
Handled customer bookings and supported the end-to-end booking process. Managed customer escalations and coordinated resolutions to maintain service quality.
Technical Consultant – Google Process
Regalix
Jan 2022 - Dec 2023 (1 year 11 months)
Provided customer-facing technical support and guidance within a structured Google process. Communicated with customers to understand requirements and assist with issue resolution.
Business Development
BYJU'S
Handled customer interactions and supported business development and sales activities. Engaged with prospective customers to understand requirements and explain relevant offerings.
Digital Marketing
Chinnis Kitchen
Supported digital marketing and social media activities for the brand. Contributed to online promotion and customer-facing marketing initiatives.
Education
Degrees, certifications, and relevant coursework
Jain College
Higher Secondary / PUC, General Studies
Completed Higher Secondary / PUC at Jain College.
Presidency College
Bachelor of Arts, Journalism
Pursued a Bachelor of Arts in Journalism, but the degree was not completed.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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