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Beau Faasamala

@beaufaasamala

Service Desk IT Technician at Solarity Health, resolving hardware and software issues and supporting electronic medical record systems.

United States

Message

What I'm looking for

I'm eager to embrace new challenges and contribute to team success, fostering positive outcomes that advance organizational objectives.

At Solarity Health, I diagnose and resolve hardware and software issues to minimize downtime for end-users. I also implement system upgrades and patches in line with industry standards and security protocols.

I provide technical support for electronic medical record systems, helping enhance the user experience and efficiency.

Before that, I worked as a Production Technician at Conagra Foods, where I collaborated on production schedules, monitored quality control, and trained new staff on equipment operation and safety. At Champion Federal-Mogul, I managed inventory entries and shipping labels using the Plex database system.

Experience

Work history, roles, and key accomplishments

Current

Service Desk IT Technician

Current

Solarity Health

Oct 2021 - Present (5 years 1 month)

Diagnosed and resolved hardware and software issues to minimize downtime for end-users. Implemented system upgrades and patches, ensuring compliance with industry standards and security protocols.

Microsoft Office Google Sheets Jira Citrix SQL CRM Systems PLEX Office 365 Windows Teams Slack Hardware installation Technical Support Software Configuration Network Troubleshooting Remote Support

Production Technician

Conagra Foods

Jun 2019 - Oct 2020 (1 year 4 months)

Collaborated with team members to optimize production schedules and reduce downtime. Monitored quality control processes to uphold product standards and trained new staff on equipment operation and safety protocols.

Packaging Operations Quality Control Production Management Training and Mentoring Teamwork

Plant-Wide Supply Material Handler

Champion Federal-Mogul

Mar 2018 - May 2019 (1 year 2 months)

Oversaw inventory management using Plex database system, ensuring precise entry of material data and creation of shipping labels. Certified operator of stand-up pickers and standard forklifts, ensuring safe and efficient material handling.

PLEX Inventory Management Forklift operation Material Handling