Beatriz Barroso Diez
@beatrizbarrosodiez
I lead remote operations teams, improve complex workflows, and deliver accountable execution at scale.
What I'm looking for
At Zenion Ltd, I lead Operations, Logistics, Insurance, HR and Administration across distributed UK and Spain teams, overseeing penalty charges, enforcement and insurance cases, vehicle incidents, repossessions and regulatory correspondence. I manage 500+ road-traffic penalty charges and 300+ Help Scout tickets weekly, and designed AI-assisted OCR workflows while training 15 employees.
Previously, I managed UK-wide central operations at Getir and led up to 150 employees across four London hubs as District Manager. I improved execution, ownership and alignment across the operation, supported 100+ hires across Getir and Gorillas, and increased sales by up to 60% through stronger execution, availability and team performance.
Experience
Work history, roles, and key accomplishments
Head of Administration & Operations Manager
Zenion Ltd
Jul 2024 - Present (2 years 1 month)
Oversee complex operational areas including PCNs, enforcement cases, insurance cases and claims, vehicle incidents, repossessions, breakdowns and regulatory correspondence. Lead Operations, Logistics, Insurance, HR and Admin across distributed UK and Spain teams.
Education
Degrees, certifications, and relevant coursework
Beatriz hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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