Bayode Adegboyega
@bayodeadegboyega
Reliable support professional with experience in client-facing roles.
What I'm looking for
I am a dedicated support professional with a strong focus on customer satisfaction and a proven track record in client-facing roles across various sectors, including healthcare and operations. My experience as a Support Worker at Southdown Housing Association has honed my ability to deliver compassionate, person-centered support while ensuring compliance with regulatory requirements. I pride myself on my attention to detail and my ability to manage sensitive communications effectively.
Previously, I served as an Operations Associate at AgentMe Limited, where I was the primary contact for client support, managing inquiries and improving data quality. My background as a Mechanical Engineer has equipped me with strong problem-solving skills, allowing me to communicate technical information clearly to clients and stakeholders. I thrive in remote settings, demonstrating flexibility and professionalism in all my interactions.
Experience
Work history, roles, and key accomplishments
Support Worker
Southdown Housing Association
Jul 2023 - Present (1 year 10 months)
Delivered compassionate, person-centered support to individuals with varying care needs, ensuring consistent service delivery and client dignity. Managed sensitive communications with families and multidisciplinary teams, resolving concerns promptly and effectively.
Support Worker
Southdown Housing Association
Jul 2023 - Present (1 year 10 months)
Delivered compassionate, person-centered support to individuals with varying care needs, ensuring consistent service delivery and client dignity. Managed sensitive communications and assisted clients with daily living activities while promoting independence.
Operations Associate
AgentMe Limited
Oct 2022 - Feb 2023 (4 months)
Served as the primary contact for client support, managing inquiries and delivering fast resolutions. Maintained client database and collaborated with marketing and IT teams to enhance user experience.
Operations Associate
AgentMe Limited
Oct 2022 - Feb 2023 (4 months)
Served as the primary contact for client support, managing inquiries and delivering fast, friendly resolutions. Scheduled meetings, coordinated travel, and managed executive calendars with attention to detail.
Mechanical Engineer
Mikano International Limited
Mar 2022 - Sep 2022 (6 months)
Provided engineering support during maintenance operations, documented mechanical issues, and coordinated with technical teams. Assisted in diagnosing faults and maintained service records.
Operations Reconciliation Officer
Petroleum Equalisation Fund Management Board
May 2019 - Feb 2020 (9 months)
Reconciled depot loading data using Microsoft Excel to ensure monthly compliance and data accuracy. Maintained organized digital and paper filing systems for high-volume transaction records.
Mechanical Engineer
Mikano International Limited
Mar 2022 - Sep 2022 (6 months)
Provided engineering and technical support to clients and internal teams during maintenance and service operations. Documented mechanical issues and coordinated with technical teams to ensure timely solutions and customer satisfaction.
Virtual Assistant
On Call Staffing Solutions
May 2021 - Oct 2021 (5 months)
Supported multiple clients with inbox management, calendar coordination, and virtual meeting arrangements. Handled confidential information and managed daily email tasks with a strong emphasis on communication.
Virtual Assistant
On Call Staffing Solutions
May 2021 - Oct 2021 (5 months)
Supported multiple clients with inbox management, calendar coordination, and virtual meeting arrangements. Responded to client emails and phone inquiries professionally and efficiently across multiple time zones.
Operations Reconciliation Officer
Petroleum Equalisation Fund Management Board
May 2019 - Feb 2020 (9 months)
Reconciled depot loading data using Microsoft Excel and maintained organized filing systems. Communicated with personnel to resolve discrepancies and compiled operational summaries.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology Akure
Bachelor of Engineering, Mechanical Engineering
2014 - 2018
Bachelor of Engineering in Mechanical Engineering, focusing on the principles of engineering design, thermodynamics, and fluid mechanics. Developed strong analytical and problem-solving skills through hands-on projects and coursework.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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