Open to opportunities

Sky Girdler

@skygirdler

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Friendly professional with diverse experience in support and operations.

United Kingdom

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What I'm looking for

I seek a role that values teamwork and offers opportunities for growth and development.

I am a friendly and adaptable professional with a dynamic background across telesales, administration, retail, care, and technical support. My upbeat energy and excellent communication skills allow me to connect with people from all walks of life. I thrive in remote, fast-paced environments where I can balance organization with creativity. Whether solving customer issues, coordinating logistics, or uplifting a team, I bring positivity, structure, and genuine care to every task.

In my current role as a Production Operative at Universal Science, I operate and maintain machinery for thermal materials manufacturing, ensuring quality and consistency throughout the production process. I have a strong attention to detail and adhere to safety standards while collaborating within a team to meet daily targets. My previous experience as a Support Analyst at Rightmove involved providing technical support, troubleshooting issues, and acting as a technical translator between development teams and users.

Throughout my career, I have demonstrated my ability to manage teams and train volunteers effectively, as seen in my role as a Supervisor/Manager at the Royal Voluntary Service. I am committed to continuous improvement and actively engage in training programs to enhance my technical knowledge and production practices.

Experience

Work history, roles, and key accomplishments

Current

Production Operative

Current

Universal Science (Thermal Materials)

Sep 2022 - Present (2 years 10 months)

Operated and maintained machinery for thermal materials manufacturing, ensuring adherence to specifications and safety standards. Assembled components and finished products accurately, performing regular quality control inspections.

Quality Control Team Collaboration Risk Management

Room Attendant

Jurys Inn

Jun 2022 - Sep 2022 (3 months)

Cleaned and prepared guest rooms to a high standard, including dusting, polishing, and vacuuming. Sanitised all rooms using correct PPE and following health and safety guidelines, while also replenishing towels, linen, and refreshments.

Health & Safety Inventory Management Attention To Detail Time Management

Support Analyst

Rightmove

Jan 2022 - May 2022 (4 months)

Provided technical support for customer-facing teams, troubleshooting website and consumer tool issues. Supported internal systems by running SQL queries and resolving issues, acting as a technical translator between development teams and users.

Technical Support SQL Communication Process Improvement Post Incident Review Collaboration

Supervisor/Manager

Royal Voluntary Service

Mar 2018 - Nov 2021 (3 years 8 months)

Recruited and trained volunteers, managed shift coverage, and coordinated holidays to maintain efficient store operations. Handled key holding responsibilities, including opening, closing, cash handling, and stock management.

Volunteer Management Staff Training Rota Creation Inventory Management Customer Service Conflict Resolution

Support Worker

Mencap

Jun 2015 - Mar 2018 (2 years 9 months)

Monitored service users' health and documented daily activities following strict care plans. Assisted with medication, personal care, and medical appointments, while also organising social activities to enhance mental wellbeing.

Personal Care Social Activity Organisation Documentation

Education

Degrees, certifications, and relevant coursework

St. Austell College

NVQ Level 3, Health and Social Care

Completed an NVQ Level 3 in Health and Social Care, gaining essential knowledge and practical skills for providing high-quality care. Developed a strong understanding of health and safety protocols, patient support, and care planning.

St. Austell College

A Levels, Art and Design

Achieved A Levels in Art and Design, cultivating creative skills and a strong aesthetic sense. Developed proficiency in various artistic techniques and design principles.