
Bashar Zori
@basharzori
I evaluate AI models, improve safe chatbot responses, and bring extensive customer billing and records experience.
What I'm looking for
At OutlierAI, I evaluate AI models for truthfulness, train chatbots for AI safety research, rewrite responses, and fix coding in processing examples.
I've also rated and examined audio files to process feedback responses, bringing careful review and accurate record-handling to AI work.
At HUB International, I handled insurance billing inquiries, processed payments, tracked customer calls, and managed longer client cases through Outlook and internal systems.
My background spans customer care, sales, administration, production quality inspection, records management, and promotional media support. I work confidently with Microsoft Office, Photoshop, After Effects, data entry, and customer-facing systems.
Experience
Work history, roles, and key accomplishments
AI Specialist
OutlierAI
Jun 2024 - Present (2 years 4 months)
Evaluated AI models for truthfulness, trained chatbots for safety, corrected errors, fixed coding, and processed audio files.
Answered customer inquiries about insurance billing, processed payments, produced liability slips, and managed records.
Sales Associate
Fido – Devonshire Mall
Nov 2021 - Feb 2022 (3 months)
Created new accounts, sold cellphones and accessories, processed sales and returns, and handled store closing tasks.
Customer Care Specialist
Hinduja Global Solutions
Jan 2021 - Sep 2021 (8 months)
Handled customer requests for Fido, including account setup, upgrades, troubleshooting, and bill payments.
Scanned, prepared, and processed items, performed quality inspections, and sorted items for shipping.
Administrative / Art Assistant
Shirley Williams Art Studio
Sep 2019 - Nov 2019 (2 months)
Transferred and organized files, managed marketing materials, assisted with promotional videos, and tracked software inventory.
Outbound Client Caller / Customer Records Updater
TK Enterprises
Sep 2018 - Dec 2018 (3 months)
Made outbound calls to advertise jewellery, read scripts, and set dispositions of client responses.
Processed incoming calls for AT&T customers, suspended and activated accounts, and helped with upgrades and payments.
Administrative Assistant / Record Clerk
Epic-Rent A Car
Jan 2010 - Mar 2010 (2 months)
Oversaw updating of vehicle rental information, tracked sales records, and managed sales documents.
Education
Degrees, certifications, and relevant coursework
St. Clair College
Higher Diploma, Animation
2017 - 2020
Completed a Higher Diploma for Animation 2D/3D.
University of Windsor
Bachelor of Arts, Psychology
2007 - 2014
Pursued a Bachelor of Arts in Arts and Social Sciences with a major in Psychology.
CourseraLabs (IBM)
Certificate, Computer Science
Completed a series of certificates in software engineering, artificial intelligence, and web development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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