Nancy Power

Designed, tested, and refined AI evaluation tasks that measure how well AI agents complete realistic enterprise workflows across multiple applications and dependent data sources. Performed deep functional QA using workflow traces and prompt tests, then communicated risks and improvement opportunities to stakeholders.

Analyzed speech and environmental audio to support AI training for speech and audio understanding, including tone, cadence, pronunciation, and speaker characteristics. Applied structured labeling and reviewed data quality, clarity, relevance, and compliance with project standards.

Performed daily preference ranking of multimodal AI outputs to evaluate model performance. Applied comparative judgment to assess relevance, quality, and coherence of generative outputs. Delivered high-accuracy annotations supporting reinforcement learning and fine-tuning, improving model alignment and benchmark consistency.

Handled daily communication with constituents via email and phone, resolving inquiries efficiently. Drafted official correspondence, press releases, and social media content.

Analyze speech and environmental audio to describe tone, cadence, and sound environments. Apply structured speaker-labeling to support AI training for audio understanding.

Evaluate AI outputs across text, audio, and structured data by auditing JSON responses for instruction adherence and logical consistency. Perform preference ranking for RLHF workflows and identify edge cases and model inconsistencies.

Responded to client emails, followed up on inquiries, and ensured clear and prompt communication. Managed billing, expenses, and financial records with attention to detail.

Collected and compiled data into Excel reports for monthly distribution. Maintained ongoing communication with realtors and developers to gather accurate insights.

Provided in-store customer support and trained staff in customer service best practices. Handled complaints and resolved customer concerns professionally.

Completed a program focused on advertising principles and practices. Gained knowledge in marketing strategies, media planning, and campaign development.

Studied cosmetic techniques and management, acquiring skills in beauty industry practices and business operations. Developed expertise in product knowledge and client relations.