I am looking to gain new skills and opportunities that will allow me to take on more responsibilities in my career.
BKLooking for a job
Basetsana Komane
@basetsanakomane
I have more than 10 years of experience in customer service and have mostly worked with UK customers
South AfricaWhat I'm looking for
I have just recently completed a certificate in Digital Marketing and also have a 2-year Advertising Management Diploma. In my last job, I worked as a luxury brand promoter, promoting perfumes for brands such as Versace, Paco Rabanne, and Salvatore Ferragamo, just to name a few, I got to interact and educate customers face-to-face about the perfumes we were selling. I also have the most experience working with UK customers telephonically, where I helped them with their phone contracts, electricity bills, and travel arrangements.
Experience
VLLuxury Brand Promoter
Velvet Luxe
Nov 2020 - Nov 2023 (3 years)
I worked as a Brand Ambassador, promoting new perfume launches, re-activations of current perfumes, mall activations, and gifting customers. We also focused on making sales. I worked for brands like Versace, Salvatore ferragamo, Jean Paul Gaultier, Carolina Herrera etc.
AECustomer Service Representive
Aegis
Feb 2017 - Oct 2020 (3 years 8 months)
Assisted UK customers telephonically. Booked customer cruises, flights, package holidays. Updated their details, and changed package holidays to cruises. canceled bookings. worked closely with UK retail agents assisitng with amendments to the customer`s holiday.
WSCustomer Service Representative
Webhelp SA
Nov 2014 - Dec 2016 (2 years 1 month)
At Webhelp, I handled customer queries, explained customer bills, making sure customers received pre-ordered handsets on time. educated customers with Vodafone products.
AECustomer Service Representative
Aegis
Nov 2013 - Oct 2014 (11 months)
Assisted customers with their electricity meters, booked engineers and made sure a great a great service is provided at all times. Send customers their electricity bills, any query related questions
Tech stack
Learn about the tools and technologies that Basetsana likes to use.
Availability
Looking for a job
Location
South AfricaAuthorized to work in
Salary expectations
0-0 USD
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