Basetsana Komane

Answering telephone calls.
Basic knowledge of Quickbooks- generating purchase.
Ordering stock, arranging stock collection/ delivery.
Capture new job cards on server.
Booking stock out to technicians.
Filing orders, invoices, quotations, purchase orders and statements.
Follow-up with technicians.
Sending and directing emails.

I worked as a Brand Ambassador, promoting new perfume launches, re-activations of current perfumes, mall activations, and gifting customers. We also focused on making sales. I worked for brands like Versace, Salvatore ferragamo, Jean Paul Gaultier, Carolina Herrera etc.

Assisted UK customers telephonically. Booked customer cruises, flights, package holidays. Updated their details, and changed package holidays to cruises. canceled bookings. worked closely with UK retail agents assisitng with amendments to the customer`s holiday.

At Webhelp, I handled customer queries, explained customer bills, making sure customers received pre-ordered handsets on time. educated customers with Vodafone products.

Assisted customers with their electricity meters, booked engineers and made sure a great a great service is provided at all times. Send customers their electricity bills, any query related questions

National Certitficate