At Odity Outsourcing services, I represented a high-end UK retailer as a brand ambassador, supporting customer experiences, bookings, appointments, and order coordination. I also managed campaign interactions across digital platforms and maintained customer documentation.
At Concentrix SA, I provided technical support, troubleshooting, documentation, and system setup and maintenance. Before that, at Teleperformance, I supported customers with live chat, order and account assistance, and product recommendations.
At Ndobongwana Funeral Directors, I managed day-to-day administrative operations, including scheduling meetings, maintaining files, and coordinating communication across departments. I use Microsoft Office Suite, HubSpot CRM, and Shopify in my support work.
