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@bongiwekunene
Reliable professional excelling in customer service and administrative support.
I am a dedicated and reliable individual with a strong ability to meet deadlines and perform to the highest standards. My experience spans various roles, including product marketing and customer service, where I have consistently prioritized tasks and collaborated effectively with peers and management teams. I pride myself on my ability to communicate with people from diverse backgrounds, making me an asset to any employer who values loyalty, dedication, and responsibility.
Currently, I work as a Product Marketer at Shuter & Shooter Publishers, where I promote our product range to key personnel at schools and TVET colleges. My role involves developing marketing materials, maintaining customer accounts, and executing promotional campaigns. Previously, I served as a Till Operator at Woolworths, managing transactions and resolving customer complaints, which honed my customer service skills and attention to detail. My background in administrative support further complements my ability to deliver efficient and accurate service.
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Work history, roles, and key accomplishments
Shuter & Shooter Publishers
Jul 2024 - Present (1 year 4 months)
Responsible for promoting product ranges to schools and TVET colleges, producing marketing materials, maintaining customer accounts, and executing marketing strategies. Engaged in annual promotional campaigns and attended trade shows to enhance product visibility.
Woolworths
Feb 2021 - Feb 2024 (3 years)
Managed customer transactions at the checkout, ensuring accurate pricing and payments. Resolved customer complaints and maintained a tidy checkout area while cross-selling products and handling returns.
Armitage Men’s Outfitters
Jan 2019 - Jan 2021 (2 years)
Provided administrative support including filing, data entry, and customer service. Assisted in maintaining organization and efficiency within the office environment.
eThekwini Conservancies Aller River Pilot Project
Jun 2017 - Jun 2018 (1 year)
Contributed to environmental conservation efforts through volunteer work, gaining experience in teamwork and community engagement.
Degrees, certifications, and relevant coursework
Bachelor of Social Science, Geography and Environmental
2015 -
Bachelor of Social Science in Geography and Environmental.
National Senior Certificate, General Education
2010 - 2014
Completed National Senior Certificate/Matric.
Software and tools used professionally
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