Bartosz Pawlak

Operated solo night shifts handling guest inquiries, billing disputes and incident support, maintaining accurate records and timely resolution to ensure positive guest outcomes.

Worked solo night shifts handling guest inquiries, billing disputes, and incident support while maintaining accurate records and timely follow-up to ensure guest satisfaction.

Managed multiple daily delivery routes, communicated schedule updates to customers, and resolved delivery issues while maintaining punctuality and reliability in a fast-paced environment.

Ran solo night shifts managing high volumes of guest inquiries and payments, processed requests via FOLS PMS, and produced Excel reports to track operations and issues.

Ran solo night shifts managing high volumes of guest inquiries and payment issues, processed requests via FOLS PMS and produced Excel reports to track operations.

Managed multiple daily delivery routes in a time-sensitive environment, communicated schedules with customers and resolved delivery issues to maintain service reliability.

Handled inventory and stock control with accuracy, reported issues promptly and followed procedures to maintain operational standards in the fulfilment centre.

Delivered high-volume customer service as bar staff, handled cash and customer disputes professionally, and supported team operations during peak periods.

Performed stock control and warehouse operations with accurate inventory management, timely issue reporting, and adherence to procedures to maintain operational standards.

Delivered high-volume customer service as bar staff, handled cash transactions, de-escalated difficult situations, and supported team operations during peak periods.