Barbara Silva

I’m a B2B and Inbound Sales Specialist with over 5 years of experience in SaaS software sales, owning the full commercial cycle—from prospecting and lead qualification to product demonstrations, negotiation, closing, and post-sale support. I structure sales funnel journeys for trial-period leads with a focus on user activation, consistent follow-up, and strong pipeline management. I use SPIN Selling methodology and tailored call scripts to improve efficiency and handle objections confidently.

In my most recent role, I designed and implemented customized sales funnels that converted over 20% of leads into paying customers, while managing leads through email, WhatsApp, and CRM to maintain pipeline control. Previously at Kommo Brasil, I captured and qualified leads using CRM tools and marketing automation, reducing operational costs by 30%, and increased conversion rates by 20% through strategic follow-ups. I’m results-oriented and motivated by personalized solutions, sales funnel performance reporting, and helping teams improve customer experience.