Baraka Gabriel
@barakagabriel
I resolve customer concerns and deliver reliable, high-quality support experiences.
What I'm looking for
I've supported members and guests at The Peninsula Private Member Club, responding to requests, resolving service concerns, and maintaining high customer-service standards.
As a Supervisor and Head Waiter, I coordinated daily service, trained new staff, and communicated expectations clearly and professionally. I handle customer complaints with patience, identify practical solutions, and follow through to improve satisfaction.
My experience at Karambezi Restaurant and Captown Fish Market strengthened my ability to serve customers accurately in busy environments while working closely with teams.
I'm seeking a remote Customer Support role where I can use my communication, problem-solving, reliability, and fast learning to create excellent customer experiences.
Experience
Work history, roles, and key accomplishments
Supervisor / Head Waiter
The Peninsula Private Member Club
Provided personalized support to members and guests, handled complaints professionally, and supervised team members to maintain high service standards.
Education
Degrees, certifications, and relevant coursework
Form Four Secondary Education
Secondary Education, General Studies
Completed Form Four secondary education in Tanzania.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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