Banesa Garcia

I am a bilingual and detail-oriented professional with extensive experience in patient coordination, outbound outreach, insurance verification, and customer service. My proven ability to handle high call volumes and manage scheduling has allowed me to support healthcare teams effectively in fast-paced environments. I am currently seeking a position where my strong communication, organization, and problem-solving skills can enhance virtual care and administrative operations.

In my role as a Patient Service Specialist at P3 Medical Group, I conducted extensive outbound patient outreach, managed patient appointment scheduling, and verified insurance eligibility for various plans. My efforts in reducing no-show rates and improving patient engagement have been recognized, and I take pride in maintaining accurate records and collaborating with medical staff to support effective treatment planning. My previous experience as a Care Coordinator and Luxury Sales Associate has further honed my customer service skills and ability to work in high-pressure situations.