Balqn Palachinkov
@balqnpalachinkov
AI Operations and Automation Builder running Claude/GPT agents in production with live SaaS and end-to-end delivery.
BulgariaWhat I'm looking for
I’m a Computer Science student and AI operator who runs Claude/GPT tooling in production—not just experimenting with prompts. I ship working systems like a live full-stack behavioral trading journal and a productized AI front-office service for dental clinics, and I review outputs rigorously against real requirements.
I also design, integrate, and administer a fleet of eight scheduled Claude agents that automate daily work across Gmail, Notion, Chrome automation, and local databases. Alongside technical builds (automation, integrations, data pipelines), I bring written customer-support experience where I follow guidelines, triage issues, document clearly, and communicate with calm precision.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
TELUS International
Jan 2023 - Jan 2024 (1 year)
Handled written German and English customer inquiries via Zendesk ticketing and resolved account and product issues by following internal guidelines while maintaining a calm, helpful tone.
Founder
AutoSilas
Founded and operated a productized website and AI front-office service for Bulgarian dental clinics, building the end-to-end stack and automating lead capture and AI chat/upsell flows.
Founder
Disciplis
Founder-built and ran a live AI-directed full-stack behavioral trading journal (SaaS) in production, including trade logging and performance reporting.
Education
Degrees, certifications, and relevant coursework
Faculty of Mathematics and Informatics, Sofia University
Bachelor of Science (BSc), Computer Science
2022 -
BSc in Computer Science at the Faculty of Mathematics and Informatics, Sofia University, ongoing since 2022.
91st German Language High School, Sofia
High school education, German & English Language Studies
2017 - 2022
Grade: GPA 5.88 / 6.00
Completed secondary studies with a focus on German and English Language Studies, achieving a GPA of 5.88/6.00.
Tech stack
Software and tools used professionally
Availability
Location
BulgariaAuthorized to work in
Website
disciplis.vercel.appPortfolio
autosilas.comJob categories
Skills
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