Balqn Palachinkov
@balqnpalachinkov
AI Operations and Automation Builder running Claude/GPT agents in production with live SaaS and end-to-end delivery.
BulgariaWhat I'm looking for
I’m a Computer Science student and AI operator who runs Claude/GPT tooling in production—not just experimenting with prompts. I ship working systems like a live full-stack behavioral trading journal and a productized AI front-office service for dental clinics, and I review outputs rigorously against real requirements.
I also design, integrate, and administer a fleet of eight scheduled Claude agents that automate daily work across Gmail, Notion, Chrome automation, and local databases. Alongside technical builds (automation, integrations, data pipelines), I bring written customer-support experience where I follow guidelines, triage issues, document clearly, and communicate with calm precision.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
TELUS International
Jan 2023 - Jan 2024 (1 year)
Handled written German and English customer inquiries via Zendesk ticketing and resolved account and product issues by following internal guidelines while maintaining a calm, helpful tone.
Founder
Disciplis
Founder-built and ran a live AI-directed full-stack behavioral trading journal (SaaS) in production, including trade logging and performance reporting.
Founder
AutoSilas
Founded and operated a productized website and AI front-office service for Bulgarian dental clinics, building the end-to-end stack and automating lead capture and AI chat/upsell flows.
Education
Degrees, certifications, and relevant coursework
Faculty of Mathematics and Informatics, Sofia University
Bachelor of Science (BSc), Computer Science
2022 -
BSc in Computer Science at the Faculty of Mathematics and Informatics, Sofia University, ongoing since 2022.
91st German Language High School, Sofia
High school education, German & English Language Studies
2017 - 2022
Grade: GPA 5.88 / 6.00
Completed secondary studies with a focus on German and English Language Studies, achieving a GPA of 5.88/6.00.
Tech stack
Software and tools used professionally
Availability
Location
BulgariaAuthorized to work in
Website
disciplis.vercel.appPortfolio
autosilas.comJob categories
Skills
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