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Balint BertokBB
Looking for a job

Balint Bertok

@balintbertok

Digital product leader with 10+ years of experience across startups, consulting, and industry.

Thailand
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What I'm looking for

I’m looking to lead digital product strategy and delivery for data-heavy propositions—combining commercial ownership, discovery/user research, and technical execution (including AI). I work best in a hands-on leadership environment and am open to remote work with quarterly travel.

I’m a digital product leader with 10+ years building and scaling high-volume, data-heavy digital propositions across startups, consulting, and large industry groups. At Pret A Manger, I led strategy and delivery end-to-end across app, website, loyalty, CRM, and delivery—driving £2M+ monthly revenue through subscription and delivery while improving loyalty-driven basket and visit frequency.

I also run products with strong operational rigor: I led a cost-optimisation programme cutting software and vendor contract spend by ~40% while sustaining platform stability and delivery velocity. I’ve owned retention and involuntary churn (churn below 10%), delivered an 18-month free loyalty overhaul, and led anti-fraud initiatives to protect revenue; earlier, I grew subscription to 200K+ subscribers and £1M+ MRR. I bring hands-on product leadership, discovery, and data/AI fluency, and I’m looking for a team where I can combine commercial ownership with transformation and technical execution—ideally remote with quarterly travel.

Experience

Work history, roles, and key accomplishments

Pret A Manger logoPM

Head of Digital Products

Pret A Manger

Dec 2023 - Jul 2026 (2 years 7 months)

Led Pret’s digital proposition strategy across app, website, loyalty, Click & Collect, delivery/catering, CRM, and employee benefits. Owned digital revenue targets and led a major cost-optimisation programme while sustaining delivery velocity and platform stability.

Entrepreneur First logoEF

Entrepreneur in Residence

Entrepreneur First

Sep 2017 - Jan 2019 (1 year 4 months)

Co-founded an AI product testing platform while attending Entrepreneur First’s 11th cohort in London, which allowed consumer goods companies to test products in the real world without needing a physical prototype. Launched an MVP including a self-built sentiment analysis engine powered by client marketing data. Grew MRR from £0 to £5K in the first 6 months with paying pilot clients.

Education

Degrees, certifications, and relevant coursework

University of Cambridge logoUC

University of Cambridge

Master’s degree Entrepreneurship, Business

2017 - 2018

Activities and societies: Cambridge Union, Hughes Hall College, Judge Business School

Tongji University logoTU

Tongji University

Double-bachelor’s degree Economics and Management, Economics and Management

2014 - 2015

ES

ESSEC Business School

Bachelor’s degree Business Administration, Business

2011 - 2015

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