Balint Bertok
@balintbertok
Digital product leader with 10+ years of experience across startups, consulting, and industry.
What I'm looking for
I’m a digital product leader with 10+ years building and scaling high-volume, data-heavy digital propositions across startups, consulting, and large industry groups. At Pret A Manger, I led strategy and delivery end-to-end across app, website, loyalty, CRM, and delivery—driving £2M+ monthly revenue through subscription and delivery while improving loyalty-driven basket and visit frequency.
I also run products with strong operational rigor: I led a cost-optimisation programme cutting software and vendor contract spend by ~40% while sustaining platform stability and delivery velocity. I’ve owned retention and involuntary churn (churn below 10%), delivered an 18-month free loyalty overhaul, and led anti-fraud initiatives to protect revenue; earlier, I grew subscription to 200K+ subscribers and £1M+ MRR. I bring hands-on product leadership, discovery, and data/AI fluency, and I’m looking for a team where I can combine commercial ownership with transformation and technical execution—ideally remote with quarterly travel.
Experience
Work history, roles, and key accomplishments
Head of Digital Products
Pret A Manger
Dec 2023 - Jul 2026 (2 years 7 months)
Led Pret’s digital proposition strategy across app, website, loyalty, Click & Collect, delivery/catering, CRM, and employee benefits. Owned digital revenue targets and led a major cost-optimisation programme while sustaining delivery velocity and platform stability.
Senior Product Manager - Subscription
Pret A Manger
Mar 2022 - Dec 2023 (1 year 9 months)
Owned the Club Pret beverage subscription proposition, iterating through continuous testing and launch experiments. Drove subscription growth internationally and piloted expansion into food.
Ran transformation programmes, delivering high-impact digital and AI products.
Led product discovery and delivery for client engagements, largely remote, across data platform builds, AI customer support, demand sensing, and transformation work for L'Oréal, Richemont, Servier, and Carrefour.
Country Manager UK
Yousign
Jun 2019 - May 2020 (11 months)
Hired as employee #30 to open the UK branch, sign the first local customers, create GTM strategy from scratch.
Built and run fully remotely from day one, including through the pandemic.
Entrepreneur in Residence
Entrepreneur First
Sep 2017 - Jan 2019 (1 year 4 months)
Co-founded an AI product testing platform while attending Entrepreneur First’s 11th cohort in London, which allowed consumer goods companies to test products in the real world without needing a physical prototype. Launched an MVP including a self-built sentiment analysis engine powered by client marketing data. Grew MRR from £0 to £5K in the first 6 months with paying pilot clients.
Product Manager
Iron Group
Sep 2015 - Aug 2017 (1 year 11 months)
Helped build a phone subscription product, reaching 6,000 paid subscribers over two years. Led a product team of five.
Analysed product data and defined technical requirements for the password-sharing feature of Dashlane.
Education
Degrees, certifications, and relevant coursework
University of Cambridge
Master’s degree Entrepreneurship, Business
2017 - 2018
Activities and societies: Cambridge Union, Hughes Hall College, Judge Business School
Tongji University
Double-bachelor’s degree Economics and Management, Economics and Management
2014 - 2015
ESSEC Business School
Bachelor’s degree Business Administration, Business
2011 - 2015
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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