
Bagus mega Setiawan
@bagusmegasetiawan
Customer Support at Raave Garage, handling customer service, orders, inventory, and live-stream sales.
What I'm looking for
At Raave Garage, I independently handle customer service and day-to-day store operations for a hobby and toy business. I manage orders, inventory, and transaction records, and sell diecast collectibles through live streams and overseas personal shopping services.
My experience also includes help desk and IT support internships at PT. Bank Tabungan Negara (Persero) Tbk and PT. Comtronics Systems (ICT Total Solution). I supported banking operations with data entry and device maintenance, and installed and maintained networks at customer sites.
Experience
Work history, roles, and key accomplishments
Owner and Operator
Raave Garage
Jan 2024 - Present (2 years 10 months)
Independently manage customer service and day-to-day store operations, including transaction records, inventory, and orders for a hobby and toy store. Sell diecast collectibles through live streams and overseas personal shopping services, and attend diecast events across the Asia Pacific region.
Digital Product Seller
G2G Platform
Jan 2022 - Apr 2023 (1 year 3 months)
Ran a digital product sales business through the G2G platform, generating IDR 200 million in net profit within two months.
IT Support and Data Entry Intern
PT. Bank Tabungan Negara (Persero) Tbk
Jul 2020 - Oct 2020 (3 months)
Maintained peripheral devices and local servers, supported ATM maintenance through branch visits, and entered data to support banking operations.
Field Operation and Help Desk Intern
PT. Comtronics Systems (ICT Total Solution)
Aug 2016 - Nov 2016 (3 months)
Installed, configured, and maintained networks at customer sites, and provided technical support through help desk services.
Education
Degrees, certifications, and relevant coursework
Institut Teknologi Nasional (ITENAS)
Informatics, Informatics
2017 - 2022
Pursued informatics studies from 2017 to 2022, but did not complete the degree.
SMK Medikacom Bandung
Vocational High School Diploma, Computer and Network Engineering
2014 - 2017
Completed vocational high school in Computer and Network Engineering from 2014 to 2017.
Availability
Location
Authorized to work in
Salary expectations
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