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Bagus mega SetiawanBS
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Bagus mega Setiawan

@bagusmegasetiawan

Customer Support at Raave Garage, handling customer service, orders, inventory, and live-stream sales.

Indonesia
Message

What I'm looking for

I'm seeking a Customer Support role where I can apply my customer service and technical experience.

At Raave Garage, I independently handle customer service and day-to-day store operations for a hobby and toy business. I manage orders, inventory, and transaction records, and sell diecast collectibles through live streams and overseas personal shopping services.

My experience also includes help desk and IT support internships at PT. Bank Tabungan Negara (Persero) Tbk and PT. Comtronics Systems (ICT Total Solution). I supported banking operations with data entry and device maintenance, and installed and maintained networks at customer sites.

Experience

Work history, roles, and key accomplishments

GP

Digital Product Seller

G2G Platform

Jan 2022 - Apr 2023 (1 year 3 months)

Ran a digital product sales business through the G2G platform, generating IDR 200 million in net profit within two months.

Education

Degrees, certifications, and relevant coursework

Institut Teknologi Nasional (ITENAS) logoII

Institut Teknologi Nasional (ITENAS)

Informatics, Informatics

2017 - 2022

Pursued informatics studies from 2017 to 2022, but did not complete the degree.

SB

SMK Medikacom Bandung

Vocational High School Diploma, Computer and Network Engineering

2014 - 2017

Completed vocational high school in Computer and Network Engineering from 2014 to 2017.

Tech stack

Software and tools used professionally

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