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Bagrat Shakhulyan

@bagratshakhulyan

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Results-driven Senior Client Manager with 10+ years of experience.

Armenia

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What I'm looking for

I am seeking a role that fosters growth and innovation, with a focus on client relationships and strategic development.

I am a results-oriented professional with over 10 years of experience in banking, fintech, and project management. 1 As a Senior Client Relationship Manager at Inecobank CJSC, I managed 120+ business client accounts, driving 30-40% yearly growth and leading PSP and online payment system integration. 2 I also have experience in risk assessment and sales, having worked as a Senior Credit Analyst at ProCredit Bank CJSC and a Senior Sales Manager at Apaga Technologies CJSC. 3 In addition to my banking experience, I have 6+ years of experience leading web design and development projects as a Project Account Manager. 1 I am skilled in client communication, project planning, UX/UI understanding, and data analysis. 4 I hold a Bachelor of Science degree in Linguistics and Political Science from Yerevan State Linguistic University. 5

Experience

Work history, roles, and key accomplishments

Senior Corporate Accounts Manager

Inecobank CJSC

May 2016 - Jan 2025 (8 years 8 months)

Managed 120+ business client accounts, ensuring seamless communication and expert guidance on SWIFT transactions and internet acquiring tools. Led a team of client managers, driving yearly growth of 30–40% and maintaining key client relationships while overseeing PSP integration across multiple platforms.

Client Management Team Leadership PSP Integrations SWIFT Transactions CRM Process Optimization Data Analysis Communication Strategic Planning

Senior Credit Analyst

ProCredit Bank CJSC

Mar 2013 - Jul 2016 (3 years 4 months)

Conducted risk assessments for over 200 SME loan applications, achieving a high approval rate through detailed data analyses. Developed advisory services for Eco Loans, securing over $2M in funding for environmentally focused SMEs.

Risk Assessment Data Analysis Advisory Financial Analysis Credit Committee SME Reporting

Senior Sales Manager

Apaga Technologies CJSC

Apr 2011 - Nov 2012 (1 year 7 months)

Cultivated partnerships with over 50 enterprise clients, enhancing client retention by 40%. Implemented E-Commerce and Mobile Payment solutions, driving seamless digital transactions and improving customer experiences.

Sales Management Mobile Payments Partnership Development Customer Experience Strategic Sales Negotiation Market Analysis

Education

Degrees, certifications, and relevant coursework

Yerevan State Linguistic University after V. Bryusov

Bachelor of Science, Linguistics and Political Science

2004 - 2008

Studied Linguistics and Political Science, focusing on language structure, grammar, and literature. Developed analytical skills through coursework in various languages, including English, Russian, and Armenian.