Open to opportunities

Azwin Basha

@azwinbasha

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Business Development Executive with expertise in client relations and sales.

Sri Lanka

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What I'm looking for

I am looking for a role that offers growth opportunities and a dynamic work environment.

I am a dedicated Business Development Executive with a strong track record in client relations and sales. Currently, I work at Superloop Australia, where I manage inbound calls and provide empathetic assistance for service activations and new order placements. My ability to de-escalate frustrated customers and resolve issues promptly has been instrumental in achieving sales targets consistently. I possess extensive technical knowledge in broadband technologies, including FTTN, FTTP, HFC, FTTB, and VOIP, which enables me to recommend the best solutions tailored to customer needs.

Previously, I worked with Medfuture Australia, where I specialized in the recruitment of healthcare professionals for clients in Australia and New Zealand. I successfully managed the end-to-end recruitment process, from sourcing and screening candidates to making successful placements. My efforts led to signing multiple large-scale businesses with nationwide operations across Australia, showcasing my ability to maintain a robust sales pipeline and foster strong client relationships.

Experience

Work history, roles, and key accomplishments

Current

Business Development Executive

Current

Superloop Australia

Mar 2024 - Present (1 year 2 months)

Handled inbound calls, providing empathetic assistance for service activations and new order placements. Effectively de-escalated frustrated customers and resolved issues promptly, demonstrating strong problem-solving skills. Consistently achieved sales targets by recommending and selling modems, WiFi extenders, and mobile plans based on customer needs.

Inbound Sales Customer Service Technical Support Problem Solving Sales Targets Broadband Technologies

Business Development Executive

Medfuture Australia

Aug 2023 - Mar 2024 (7 months)

Maintained a robust sales pipeline through proactive lead generation and cultivated strong relationships with existing clients. Managed the end-to-end recruitment process, encompassing sourcing, screening, and successful placements of healthcare professionals. Successfully signed multiple large-scale businesses with nationwide operations across Australia.

Sales Pipeline Management Lead Generation Client Relationship Management Recruitment Candidate Sourcing Screening Business Development Negotiation

Recruitment Executive for HSBC

BusinessFocus 360

Mar 2021 - Mar 2023 (2 years)

Served as a Recruitment Executive, primarily recruiting candidates for HSBC HDPL. Handled all business area interviews, pre-screened candidates, and managed SHL exam triggering. Coordinated interview schedules with hiring managers daily, ensuring efficient candidate progression.

Recruitment Interview Coordination Candidate Sourcing Screening Scheduling HR Operations Communication Recruitment Management

Education

Degrees, certifications, and relevant coursework

SLIM

Diploma, Strategic Brand Management

Obtained a Diploma in Strategic Brand Management from SLIM, gaining expertise in brand strategy, development, and marketing. This course provided a strong foundation in building and managing successful brands.

SLIM

Post Graduate Diploma, Marketing

Earned a Post Graduate Diploma in Marketing from SLIM, specializing in advanced marketing concepts and strategies. This program deepened my knowledge in market analysis, consumer behavior, and integrated marketing communications.

Eminds Australia

Certificate, Practical Digital Marketing

Completed a Certificate in Practical Digital Marketing at Eminds Australia, focusing on hands-on digital marketing techniques. This certification equipped me with practical skills in various digital marketing channels and tools.