Azuree Webb

At Highmark, I resolved health insurance benefit, billing, and claims inquiries while documenting interactions accurately and maintaining HIPAA compliance. I researched claim issues, coordinated with internal departments, and met remote productivity and quality metrics.

I've also handled chat, email, warranty claims, order processing, fraud prevention, account updates, and patient scheduling for NVP Warranty, Oticon, and Geisinger. My work relies on accurate documentation, CRM systems, and responsive customer communication.

Earlier at C3 Healthcare Solutions, I provided Apple technical support, documented cases and resolutions, and assisted with product launches and troubleshooting.