Ronkevia Benns

I've supported claims and patient services at AcariaHealth and HUMANA Military TRICARE East, verifying eligibility, reviewing claim determinations, calculating payment information, and coordinating referrals and deliveries for patients.

Across financial services, healthcare, and technical support roles with Huntington Bank, Bank of America, U.S. Bank, Wells Fargo, and Lynx Services, I've handled customer inquiries, documented account activity, escalated issues, processed transactions, and resolved service tickets. I bring six years of customer service and claims-processing experience, with a focus on accurate communication, compliance, and timely resolution.