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azeem ulhaqAU
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azeem ulhaq

@azeemulhaq

Motivated Sales Executive specializing in crypto trading support and customer relationship management.

Sri Lanka
Message

What I'm looking for

I’m looking for a fast-paced sales and customer support role where I can drive KPIs, build strong client relationships using CRM, and support customers with account onboarding, KYC, and trading platform guidance.

I’m a highly motivated sales and customer service professional with experience in BPO sales, client relations, merchandising, and crypto support. I’m focused on communication, customer engagement, and relationship management while consistently working toward sales targets and KPIs.

In my current role as a Sales Executive, I proactively contact prospective clients and build strong customer relationships through effective communication and consultation. I promote regulated online trading and investment platforms, guide clients through account registration, verification, and onboarding, and educate customers on platform features and trading services.

Previously, as a Crypto Sales & Support Executive, I handled outbound and inbound communications to introduce online trading and cryptocurrency investment services. I supported clients through registration, verification (KYC), onboarding, and resolved technical issues related to trading accounts and platform usage, while maintaining strong client relationships through follow-ups and personalized support.

I also have experience managing client relationships and orders as well as merchandising, which strengthened my ability to multitask and coordinate daily responsibilities efficiently. I use CRM and Microsoft Office tools to maintain accurate customer records, manage sales activity, and deliver reliable support in fast-paced environments.

Experience

Work history, roles, and key accomplishments

JA

Client Relations & Order Management

JGT Apparel

Jan 2020 - Jan 2023 (3 years)

Worked in client relations and order management as an executive. Managed client-facing responsibilities and order coordination for the business.

ME

Merchandiser

Mobizz Elite

Jan 2019 - Jan 2020 (1 year)

Worked as a merchandiser performing merchandising duties for Mobizz Elite.

Education

Degrees, certifications, and relevant coursework

AA

Association of Accounting Technicians (AAT)

Association of Accounting Technicians (AAT), Accounting

Grade: Partly Qualified

Partly qualified in the Association of Accounting Technicians (AAT) program.

GL

G.C.E. Ordinary Level

G.C.E. Ordinary Level, General Education

Completed the G.C.E. Ordinary Level examinations.

Tech stack

Software and tools used professionally

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