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Azad chaudharyAC
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Azad chaudhary

@azadchaudhary

Policy servicing analyst specializing in property & casualty insurance operations and SLA-driven accuracy.

India
Message

What I'm looking for

I want to continue in policy servicing and insurance operations where I can deliver SLA-driven accuracy, handle policy changes and exceptions, collaborate cross-functionally, and keep improving workflows through careful analysis and error-free processing.

I’m a policy servicing specialist with extensive experience in property and casualty insurance operations, skilled in MS Office and data management. I manage policy changes, error resolution, and terminations while meeting SLAs, and I’m known for collaborating across teams to improve process accuracy and efficiency.

In my roles at DXC Technology and Ameritas, I work directly with clients to deliver policy servicing solutions, process lockbox errors and refunds, and review policy documents to identify discrepancies. I’ve also earned multiple recognitions, including the Q4 Champs award FY22, Ruby award points, ChampAward FY23 in Q3, and a collaboration award FY2024, reflecting my hard work and dedication.

Experience

Work history, roles, and key accomplishments

DT
Current

Analyst II Business Process Transactions

DXC Technology

Aug 2021 - Present (4 years 11 months)

Collaborated with clients to deliver property and casualty insurance policy servicing solutions, including lockbox error processing, data entry, and transaction accounting. Reviewed policy documents, processed refunds, and implemented policy changes and policy surrender/termination requests with accuracy and compliance.

NS

Executive

NThrive Solution

Jun 2021 - Jul 2021 (1 month)

Worked on claims handling by reviewing medical documents to settle claims and coordinating with onshore teams. Built knowledge of life insurance, term insurance, and health insurance claim decisioning based on policyholder medical history.

Education

Degrees, certifications, and relevant coursework

Mahatma Jyotiba Phule Rohilkhand University logoMU

Mahatma Jyotiba Phule Rohilkhand University

Bachelor of Arts, Arts

2018 - 2020

Earned a B.A. (Bachelor of Arts) from Mahatma Jyotiba Phule Rohilkhand University from 2018 to 2020.

Tech stack

Software and tools used professionally

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