STSravan Tutika
@sravantutika
Seasoned insurance operations specialist with expertise in client engagement.
IndiaWhat I'm looking for
I am a seasoned insurance operations specialist with over 12 years of experience in property and casualty insurance. My expertise lies in policy processing and financial reconciliation, where I have successfully managed over 500 insurance policies per month with a remarkable 99% accuracy in renewals and adjustments. I have a proven track record of training and leading teams, ensuring adherence to service level agreements while delivering exceptional client services.
Throughout my career, I have consistently improved operational efficiency, notably achieving a 20% improvement in claim turnaround time by identifying and resolving policy discrepancies. My experience spans various roles in reputable organizations, where I have honed my skills in client engagement, premium invoicing, and compliance management. I am now seeking a position in Property & Casualty Insurance where I can leverage my diverse skill set to support the mission of delivering exceptional insurance solutions.
Experience
Work history, roles, and key accomplishments
Senior Associate
Trenchant Insurance
Jul 2023 - Present (1 year 11 months)
Issued insurance policies and dispatched policy documents to producers and stakeholders, ensuring compliance with underwriting guidelines. Processed diverse transaction types including new business, renewals, endorsements, cancellations, and rollover quotes under Personal Umbrella line of business. Managed ENDT cheque payments and ensured accurate billing type selection in accordance with internal
Senior Associate
MFX Pvt.Ltd. & Allsec Technologies
Aug 2019 - Oct 2022 (3 years 2 months)
Processed over 500 insurance policies monthly including new business, endorsements, renewals, and cancellations. Managed premium invoicing, cash allocation, and EOI tracking to ensure timely payments. Collaborated with underwriters and insureds via email/calls for complex query resolution and trained 10 team members, ensuring 100% SLA adherence.
Senior Associate
WNS Global Services
Jan 2017 - Jun 2019 (2 years 5 months)
Handled mid-term adjustments and renewals in P&C policies with 99% accuracy rate. Identified and resolved policy discrepancies, contributing to 20% improvement in claim turnaround time. Conducted performance appraisals and created process guides for new workflows.
Senior Associate
Xchanging Services & DXC Technologies
Feb 2015 - Dec 2016 (1 year 10 months)
Oversaw payment processing, reconciliation, and ledger balancing for reinsurance contracts. Led audit reviews to ensure compliance with FCA guidelines. Supported delivery strategy and assisted in implementing new SOPs.
Mortgage Specialist
ISGN
Apr 2014 - Feb 2015 (10 months)
Supported US mortgage processes including FHA, VA, and Conventional loans. Prepared underwriting and closing documents for home loans. Monitored compliance requirements and prepared daily reporting packages.
Senior Insurance Practitioner
IBM GPS
Aug 2011 - Nov 2013 (2 years 3 months)
Calculated redress amounts and generated final response letters for PPI Insurance. Conducted QC reviews and audit checks across multiple PPI sub-processes.
Education
Degrees, certifications, and relevant coursework
New Horizon Leadership Institute
MBA + PGDM, Business Administration
Completed a Master of Business Administration and Post Graduate Diploma in Management. Focused on leadership and advanced business principles.
Berhampur University
Bachelor of Commerce, Commerce
Obtained a Bachelor of Commerce degree from Berhampur University. Gained foundational knowledge in business, accounting, and economics.
Berhampur City College
Higher Secondary Certificate
Completed 12th grade education under the CHSC Board. Prepared for university-level studies.
Vignan Vidyalayam High School
Secondary School Certificate
Completed 10th grade education. Developed foundational academic skills.
Availability
Location
IndiaAuthorized to work in
Job categories
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