shalini sringar
@shalinisringar
Insurance Process Lead at Capgemini, processing policy documents and supporting claims operations.
IndiaWhat I'm looking for
At Capgemini Technology Services India Limited, I review insurance documents, verify policyholder information, and update records in internal systems. I also assist with claims processing and support reporting and documentation.
At Tata Consultancy Services (TCS), I processed UK pension and life insurance cases in Policy Holder Services, reviewed death claim notifications, verified beneficiaries and policy conditions, and processed claim payments. I also investigated complex claims and resolved customer queries.
Experience
Work history, roles, and key accomplishments
Review and process insurance-related documents, verify policyholder information, and update insurance information in internal systems. Assist with claims documentation, meet productivity targets, and support reporting activities.
Processed UK pension and life insurance cases in Policy Holder Services, handling document indexing and validation using AWD system. Ensured SLA compliance, reviewed death claim notifications, and processed claim payments.
Customer Relationship Officer
Bandhan Bank Limited
May 2021 - Mar 2022 (10 months)
Performed routine tasks to ensure smooth operations, managed and resolved customer inquiries, and achieved sales targets. Implemented marketing campaigns to generate leads and managed digital banking channels.
Senior Relationship Officer
ICICI Securities Limited
Oct 2020 - Apr 2021 (6 months)
Managed client relationships, addressed queries, and advised clients on suitable investment plans. Met sales targets for investment-related products by convincing clients to invest.
Education
Degrees, certifications, and relevant coursework
Birla Institute of Technology, Mesra
Bachelor of Business Administration, Finance and Marketing
Grade: 79.8%
Completed BBA in Finance and Marketing with 79.8%.
D. A. V. Public School, C. C. L., Gandhinagar, Ranchi
12th Board, Commerce
Grade: 84.6%
Completed 12th Board in Commerce with 84.6%.
Anita Girl's High School, Kanke
10th Board
Grade: 82.4%
Completed 10th Board with 82.4%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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