vasundhara jagtap
@vasundharajagtap
Back Office Senior Associate specializing in insurance policy processing and compliance.
What I'm looking for
I’m a detail-oriented, results-driven Back Office Senior Associate with 6+ years of experience in Property & Casualty insurance processing. I focus on accurate underwriting-document review, regulatory compliance, and maintaining policy records within defined SLAs.
In my current role at WNS Global Services Pvt. Ltd., I manage end-to-end insurance policy processing across New Business, Renewals, and Endorsements in line with underwriter instructions. I’ve worked extensively on AXA Equitable and Equivest (Non-Monetary) business lines, processing high-volume transactions through the TPX tool.
I bring strong analytical skills in data validation, reconciliation, and documentation management, including changes to address, name, beneficiary, DOB, and SSN. I also provide floor support, assist with team queries, and train juniors on insurance processing using TPX—always aiming to improve process efficiency and quality control.
Experience
Work history, roles, and key accomplishments
Back Office Senior Associate
WNS Global Services Pvt. Ltd.
Jun 2024 - Present (1 year 10 months)
Managed end-to-end insurance policy processing (new business, renewals, and endorsements) in compliance with underwriter instructions and defined SLAs. Supported Property & Casualty operations using TPX, handled document review and compliance checks, and provided floor support, training, and knowledge sharing.
Support Executive
Sai Capital
Provided documentation and administrative support by preparing official letters and agreements with high typing accuracy and maintaining organized records. Supported daily office operations and ensured accuracy in administrative deliverables.
Education
Degrees, certifications, and relevant coursework
Savitribai Phule Pune University
Bachelor of Computer Science, Computer Science
Grade: 65%
Completed Bachelor of Computer Science (BCS) from Pune University in 2017, securing 65%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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