Aysha Torkornoo
@ayshatorkornoo
I’m a sales and member-experience leader who drives retention, performance, and upbeat customer engagement.
What I'm looking for
I’m a Sales Manager focused on the fitness/health and wellness industry, bringing strong leadership, an upbeat attitude, and a consistent drive to energize both teams and clients.
In my Member Experience Lead role (2023–2025), I managed front desk operations, scheduling, and day-to-day team performance. I hired, trained, and motivated staff to exceed goals while ensuring smooth daily operations and strong member service.
I also delivered results through member retention and performance—working with a problem-solving mindset and maintaining store standards. My approach is hands-on, communication-first, and centered on creating a positive experience from arrival to purchase.
As an associate starting in 2025, I continue to support customer engagement through product selection, purchases, and a welcoming retail experience. I’m energized by sales strategizing, event planning, and multi-department collaboration that keeps teams aligned and clients coming back.
Experience
Work history, roles, and key accomplishments
Member Experience Sales Lead
SWTHZ
Jul 2025 - Present (11 months)
• Assisted customers with product selection and purchases.
• Handled transactions, returns, and inventory organization.
• Delivered a positive shopping experience and maintained store
presentation.
Member Experience Lead
VASAFitness
Jan 2023 - Jan 2025 (2 years)
Managed front desk operations, scheduling, and team performance to support smooth daily operations. Hired, trained, and coached staff to exceed goals while strengthening member service and retention.
Education
Degrees, certifications, and relevant coursework
West Lake High School
2020 - 2023
Grade: High Honor Roll; Honor Roll
Activities and societies: Athlete, Girls Basketball
Attended West Lake High School from 2020 to 2023. Earned High Honor Roll and Honor Roll and participated as a Girls Basketball athlete.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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