Ayoub Sabir
@ayoubsabir
Customer service and sales professional with a focus on e-commerce.
What I'm looking for
I am a dedicated customer service and sales professional with extensive experience in e-commerce and marketing management. My journey began as an E-Commerce Partner Seller and Marketing Manager, where I developed and executed marketing strategies for major platforms like Amazon, Noon, and Carrefour. This role honed my skills in content creation, data analysis, and customer relationship management, allowing me to drive successful campaigns and enhance customer satisfaction.
Following my time in e-commerce, I transitioned to a Software Sales Executive role, where I focused on customer relationship management and sales strategy analysis. My ability to resolve customer complaints and follow up to ensure satisfaction has been a key aspect of my success. I am passionate about leveraging my skills in data analytics and digital marketing to create impactful customer experiences and drive business growth.
Experience
Work history, roles, and key accomplishments
Costumer Service
Prime Medical Center
Jan 2022 - Dec 2023 (1 year 11 months)
Answered customer questions and resolved complaints effectively. Followed up with customers to ensure their satisfaction with services.
Sales Executive
Nabaa Perfumes Dragon Mart
Jan 2020 - Dec 2022 (2 years 11 months)
Managed customer relationships and analyzed sales strategies to improve performance. Conducted prospect research to convert leads into sales.
E-commerce Partner Seller - Marketing Manager
Amazon - Noon - Carrefour
Jan 2017 - Dec 2020 (3 years 11 months)
Developed and executed comprehensive marketing strategies for e-commerce platforms. Managed content creation, communication, and relationship management, utilizing data analysis for campaign measurement.
Education
Degrees, certifications, and relevant coursework
IBN SINA BENI HIGH SCHOOL
Baccalaureate, Science Mathematics
Completed a Baccalaureate in Science Mathematics. This foundational education provided a strong background in scientific and mathematical principles.
JOHNS HOPKINS UNIVERSITY
Diploma, Web Development
Obtained a Diploma in HTML, CSS, and JavaScript for web development. This program focused on essential front-end web technologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
ayoubsabir.techJob categories
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