IKRAM RASMOUKI

Developed and optimized custom Shopify stores for various clients, creating responsive designs aligned with brand identities. Customized themes and integrated third-party apps for enhanced functionality, troubleshooting technical issues and implementing SEO strategies to boost traffic and conversions.

Developed and executed social media strategies, creating engaging content, and managing online communities. Tracked and analyzed performance metrics, ran targeting advertising campaigns, and ensured consistent brand voice across platforms.

Entered and managed vital civil registration information, including births, marriages, divorces, and deaths, into databases. Ensured data integrity and confidentiality while following established protocols and regulations.

Recognized for skills in customer relations, communication, and strategic account management. Provided excellent customer service and managed client accounts effectively.

Developed effective communication strategies and implemented successful marketing campaigns. Increased brand visibility and engagement through various marketing initiatives.

Assisted in handling customer requests, maintaining positive interactions, and supporting the team in delivering exceptional service. Gained practical experience in customer service operations within a banking environment.

Skilled in creating welcoming environments and facilitating the dissemination of educational information. Optimized customer service and promoted a conducive learning atmosphere.

Supported commercial operations, customer relations, and marketing efforts to promote veterinary services. Assisted in various tasks within the commercial department.

Responsible for delivering excellent reception services, proficient in handling inquiries, managing calls, and ensuring effective communication within the company. Maintained a welcoming atmosphere and facilitated smooth operations in a fast-paced environment.