At St Augustine High School, I provide senior-level 2nd line ICT support and act as an escalation point across Windows, macOS, Chromebook, and classroom AV environments. I administer core school systems and contribute to device rollouts and endpoint management improvements.
At Chancellors School, Hertfordshire, I supported school users, devices, and network infrastructure, including Google Workspace for Education, Active Directory, and SCCM/MECM. I also contributed to device rollouts, software deployments, Microsoft Copilot implementation, and MDM migration activities.
I built and maintained a Windows Server lab for testing Active Directory, DNS, DHCP, Group Policy, and software deployment. I’m studying toward a Level 4 Network Engineer qualification and developing practical knowledge of Linux, Hyper-V, and Veeam.
