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John Williams

@johnwilliams6

IT support professional at Our Lady of Perpetual Succour Catholic Academy, supporting classroom technology and staff systems.

United Kingdom
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What I'm looking for

I'm looking for a junior support role where I can grow, help users, and help keep systems running smoothly.

At Our Lady of Perpetual Succour Catholic Academy, I provide day-to-day IT support for staff and classroom environments. I manage classroom technology and digital resources, and work with senior IT teams to resolve technical issues.

I also lead computing lessons and support SEND requirements. I deliver staff training to help people use technology effectively and support online safety policies and digital safeguarding.

I'm CompTIA Network+ certified and bring hands-on home lab experience building Linux virtual machines, configuring local networks, and exploring command-line tools. I have practical experience with SSH and Unix-like systems.

I'm making a transition into tech and am eager to bring my user support background and cloud environment experience to a junior support role, helping keep systems running smoothly while continuing to grow.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CompTIA logoCO

CompTIA

CompTIA Cloud+, Cloud

CompTIA Cloud+ certification, ongoing as of the current date.

Amazon Web Services logoAS

Amazon Web Services

AWS Certified Cloud Practitioner, Cloud

AWS Certified Cloud Practitioner certification, ongoing as of the current date.

CompTIA logoCO

CompTIA

CompTIA Network+, Network

CompTIA Network+ certification, completed in August 2026.

Open University logoOU

Open University

Bachelor of Science, Science

2008 - 2012

Bachelor of Science (BSc) degree from the Open University, completed from 2008 to 2012.

Tech stack

Software and tools used professionally

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