Nfonemo Maxwell
@nfonemomaxwell
IT support professional at Medellin Auto Service, building and maintaining its website while resolving user issues.
United KingdomWhat I'm looking for
At Medellin Auto Service, I provide ongoing IT support and built and maintain the company website, turning business requests into updates that meet agreed needs. I also work through computer, software and connectivity issues remotely and in person, following up on outstanding requests.
Previously, I supported staff at Bayelle Credit Union with Windows, hardware, software, printer and network faults. I’ve also built a Google Sheets and Apps Script management system at Comanage Ltd, and I practise Windows Server and networking in my MaxGuardian home lab.
Experience
Work history, roles, and key accomplishments
Handle difficult conversations calmly, assess changing priorities and communicate clearly with colleagues in a security-focused environment. Maintain accurate records and follow escalation procedures.
Freelance IT Technician and Website Administrator
Medellin Auto Service
Jan 2023 - Present (3 years 9 months)
Provide ongoing IT support, investigating technical problems and explaining practical next steps. Built and maintain the company website, translating business requests into updates.
System Administrator and Property Manager
Comanage Ltd
Feb 2025 - Feb 2026 (1 year)
Supported staff with day-to-day IT issues including Wi-Fi, printers and business systems. Built a Google Sheets and Apps Script management system for rent schedules and operational records.
IT Technician
Bayelle Credit Union
Jan 2020 - Dec 2023 (3 years 11 months)
Provided staff technical support through calls, email and in-person requests, investigating hardware, software, operating system, printer and network faults. Supported Windows 10 users and assisted with user accounts and onboarding/offboarding tasks.
Education
Degrees, certifications, and relevant coursework
Solent University
BSc, Cyber Security
2026 -
Pursuing a BSc in Cyber Security on a part-time basis, delivered through QA Higher Education in Manchester, with an expected completion in the future.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
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