At DEXAMBDRA INTERNATIONAL HOTEL, I handled guest inquiries and assisted with reservations, confirmations, cancellations, and booking changes. I also coordinated responses to complaints and followed up on outstanding issues.
At BIGFEETSHOESZONE, I supported customers with product questions, orders, deliveries, returns, and exchanges across phone, WhatsApp, chat, and social media. I recommended suitable products and contributed to sales support.
At DREAMVIEW HOTEL AND SUITES, I supported reservations, check-ins, check-outs, and guest inquiries. Across these roles, I maintained customer and reservation records and received positive customer feedback.
