Blessing Ogele
@blessingogele
Customer service representative at JivesHotel&Suites handling guest bookings, payments, and inquiries.
NigeriaWhat I'm looking for
At JivesHotel&Suites, I welcome guests and support front desk service in Abuja. I handle check-ins, check-outs, reservations, inquiries, and complaints.
I previously provided customer service at a TelecomRetailShop, where I addressed customer inquiries and complaints, promoted telecommunications products and services, and processed transactions.
At GovernmentSecondarySchool, I supported administrative operations and office coordination, prepared and organized official documents, and maintained confidential records. I hold a B.Sc. in Social Science Education and have a TRCN Certificate and an NYSC Discharge Certificate.
Experience
Work history, roles, and key accomplishments
Receptionist/Front Desk Administrator
Jives Hotel & Suites
Jan 2025 - Present (1 year 8 months)
Welcomed guests and provided professional front desk and customer service support. Managed guest check-in/check-out, reservations, inquiries, and complaints, and handled telephone calls, bookings, payments, receipts, and daily transactions.
Assistant Administrative Officer (NYSC)
Government Secondary School
Jan 2023 - Dec 2024 (1 year 11 months)
Supported daily administrative operations, office coordination, and routine documentation. Prepared, typed, organized, and maintained official documents, reports, and correspondence, and responded to inquiries from parents, staff, students, and external stakeholders.
Customer Service Representative
Telecom Retail Shop
Jan 2021 - Dec 2023 (2 years 11 months)
Provided professional customer service by responding to inquiries and addressing customer needs promptly. Handled and resolved customer complaints, promoted and sold telecommunications products and services, and processed customer transactions accurately.
Education
Degrees, certifications, and relevant coursework
University of Nigeria, Nsukka
Bachelor of Science, Social Science Education
2019 - 2024
Pursued a Bachelor of Science in Social Science Education, with a thesis on the influence of teaching methods on students' academic performance in secondary schools.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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